I gave up on Verizon pushing out os updates a long time ago. I have been running leaked os's since I've owned my Q10 and my Z10 and they have been great. Right now I'm on the 10.2.1.1055 and it's awesome. If you are waiting on Verizon to push the os, I suggest taking up yoga and a good meditation course to practice patience.
Keep in mind that some users have had various issues with leaks and we all install them at our own risk. But I do recommend the leak option.
Ok, can you give me the step-by-step on how to install 10.2. So far I have the saved unzipped download application on the pc and I have done a backup on my device ?
There is a great "How To" guide right here on BBOS that will take you through the steps to load a leaked os. I'm on my Q10 right now and getting ready for work, or I'd find the link for you myself. Spend a minute or two searching around and you'll find it. Have fun, good luck and please post back with the results.