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  1. #49
    Join Date
    Jun 2009
    Device
    Storm 9530
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    144
    Quote Originally Posted by Crickee View Post
    Hey jnepsa, I was an Alltel cust, now VZW. I have an ancient plan dating back to Cellone days before Alltel, that is fantastic and I don't want to let it go. I bought my storm and activated it on Alltel in March '09. Since the conversion, I have had data issues and VZW (4 techs, different stories) tells me that my phone "may or may not" work properly since I do not have a VZW bb plan. I told them it worked fine before the conversion and it feels like they want to kick me off my plan to get more money, less minutes, etc. One of the tech's said that the bb plan I have is exactly the same as VZW, the rest said no. I still have Alltel's host routing tables and my sip is "my number@alltel.net", the bb registration is still Alltel's and the sid # is still Alltel's. Should all of this info be changed to VZW's information? Sorry for the long post, but I can't seem to get a straight answer out of the tech support people. Thanks for your help! :crazy:
    1) there should be no difference, unless your network is totally gone. all of the services still exist until the "do or die" date. merge into VZW plan or split

    2) what benefits do you have with the old plan that you'll be losing? you might get something else in its place.

    maybe they have some promotion they can add onto your account temporarily to help with the change.



  2. #50
    Join Date
    Apr 2009
    Location
    ohio
    PIN
    ch me then
    Device
    9550 Storm 2
    OS
    5.0.0.428
    Posts
    4,387
    Quote Originally Posted by Crickee View Post
    Hey jnepsa, I was an Alltel cust, now VZW. I have an ancient plan dating back to Cellone days before Alltel, that is fantastic and I don't want to let it go. I bought my storm and activated it on Alltel in March '09. Since the conversion, I have had data issues and VZW (4 techs, different stories) tells me that my phone "may or may not" work properly since I do not have a VZW bb plan. I told them it worked fine before the conversion and it feels like they want to kick me off my plan to get more money, less minutes, etc. One of the tech's said that the bb plan I have is exactly the same as VZW, the rest said no. I still have Alltel's host routing tables and my sip is "my number@alltel.net", the bb registration is still Alltel's and the sid # is still Alltel's. Should all of this info be changed to VZW's information? Sorry for the long post, but I can't seem to get a straight answer out of the tech support people. Thanks for your help! :crazy:
    Quote Originally Posted by patches152 View Post
    1) there should be no difference, unless your network is totally gone. all of the services still exist until the "do or die" date. merge into VZW plan or split

    2) what benefits do you have with the old plan that you'll be losing? you might get something else in its place.

    maybe they have some promotion they can add onto your account temporarily to help with the change.
    Thanks patches I didnt get on at all yesterday. First if you could give me the details on your plan I could tell you if VZW has something to offer. I cant tell you that with alot of the new phones coming, you will have to change at some point. And I belive that you sid's , host routing and all that need to be vzw's. That could be the problem. Let me know thanks

  3. #51
    Join Date
    Jun 2009
    Location
    Florida
    PIN
    xxxxxxxxxxxxxx
    Device
    Storm 2 9550
    OS
    Stock .320
    Posts
    166
    Hey jnepsa, Have you ever heard of a vzw list called 5 star? I read on another site that vzw has added the tour and palm pre to this 5star interest list. so that people can be called prior to vzw releasing these phones. Just wandered if you know about this list. I am not asking about any release dates, rumor phones etc..... Only the validity of said list.

    Thanks, again for your help.



  4. #52
    Join Date
    Apr 2009
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    ohio
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    Quote Originally Posted by FISH4RUDY View Post
    Hey jnepsa, Have you ever heard of a vzw list called 5 star? I read on another site that vzw has added the tour and palm pre to this 5star interest list. so that people can be called prior to vzw releasing these phones. Just wandered if you know about this list. I am not asking about any release dates, rumor phones etc..... Only the validity of said list.

    Thanks, again for your help.
    LOL....5star is some top secret shit...lol just kidding. Now what you say to a customer can be scripted or it can be what you want to say...like write your own script, but as far as the palm pre being on it...I couldnt tell you I havent been in that system for about 3 months now. Last I checked we were not being scripted to 'sell' you a specific phone, but the rep calling could have wrote their own script SO i guess in short and closing...5star exsits(its more of a telemarketing scheme than anything) and phones may or may not be listed on there(more than likely the rep. just writing it that way).

  5. #53
    Join Date
    Jun 2009
    Location
    Florida
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    Ok thanks. I am safe as I still have my security clearance...



  6. #54
    Join Date
    Apr 2009
    Location
    ohio
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    Quote Originally Posted by FISH4RUDY View Post
    Ok thanks. I am safe as I still have my security clearance...
    LOL I gotta tell you I made this thread in planning on helping with plans and technical info, but you guys have actually made me look a few things up with the easiest questions. lmao :lmao:

  7. #55
    Join Date
    Apr 2009
    Location
    ohio
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    9550 Storm 2
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    this is the kinda stuff I want to stop, I will not name the site I pulled this from

    Hey,
    So i am looking for some advice from maybe a rep or someone experienced. I am from Canada but work out in the US 5 days a week, my company gives a blackberry with data but since i'm here so much i thought i would get a Verizon phone just so i don't have to worry about roaming charges. I bought a Pearl off of craigslist just because i like texting on that and because i don't want to carry two chargers around and when i went into the Verizon store they said i need to activate a data plan in order to use the Pearl.
    I was told something diff. when i called before i purchased the Pearl so i'm stuck with a phone i can't use; any advice on this? Has anyone gone through this before?
    Thanks a lot everyone


    very first response he gets

    call up a verizon rep and have them put a data block on your phone......
    You can receive sms/ txt's but not mms picture messages.

    :261::nutkick:at:

  8. #56
    Join Date
    Jun 2009
    Device
    Storm 9530
    Posts
    144
    dear persons,
    this is a good thread, keep it going,
    love,
    patches,
    kthxbai...


    aka

    *thumbs up!*

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