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  1. #337
    jnepsa's Avatar
    jnepsa is offline BlackBerryOS Wizard
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    Quote Originally Posted by SJSU159120 View Post
    I have a question about text messaging problems. I currently have Verizon and a BB Storm 2 and I do not get text messages from anyone on AT&T. I don't know exactly when this started and I know that my friends on AT&T can send to other Verizon people. I have called Verizon and they have told me that the problem is with AT&T and that I can't do anything about it. Is that true or is there a way for me to get this problem fixed?
    Quote Originally Posted by Hodges View Post
    I worked for Verizon and I know some people who work for Verizon so I may have some insight. First, off yes their is some truth to the answer that the rep gave you. Are you able to send to the same AT&T friends and they receive it? Since you are saying that you are unable to receive txt from anyone on AT&T, How about Sprint? Or T-Mobile? I'm sure your Verizon txt is working fine or you would have mentioned that.
    Do what he said to check, but I know people in my area on AT&T have trouble with text messaging alot. They send them out and people never seem to get them, so I would want to say what they said is true. Especially if you can get them from other carriers like Hodges said spring t-mo and what not.



  2. #338
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    Any idea when push to talk is coming to the 9550?

  3. #339
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    Quote Originally Posted by jnepsa View Post
    Do what he said to check, but I know people in my area on AT&T have trouble with text messaging alot. They send them out and people never seem to get them, so I would want to say what they said is true. Especially if you can get them from other carriers like Hodges said spring t-mo and what not.
    I seem to get them from all other carriers, except AT&T. So basically I'm stuck with never getting texts from AT&T? There is no way for me to fix this? If that's the case, then that's the case...lol. Maybe I can convince one of my AT&T friends to call their network.



  4. #340
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    Quote Originally Posted by SJSU159120 View Post
    I seem to get them from all other carriers, except AT&T. So basically I'm stuck with never getting texts from AT&T? There is no way for me to fix this? If that's the case, then that's the case...lol. Maybe I can convince one of my AT&T friends to call their network.
    Here is my suggestion. Call VZW and get in contact with Tech Support. You can get to them directly if you select the correct prompts when you call. If you select BlackBerry (one of the prompts) then that will take you directly to Tech Support. Tell the Rep that you want them to check MTAS (switch) for any errors. If they don't find any then you know your problem is AT&T.

  5. #341
    jnepsa's Avatar
    jnepsa is offline BlackBerryOS Wizard
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    Quote Originally Posted by SJSU159120 View Post
    I seem to get them from all other carriers, except AT&T. So basically I'm stuck with never getting texts from AT&T? There is no way for me to fix this? If that's the case, then that's the case...lol. Maybe I can convince one of my AT&T friends to call their network.
    After you do what Hodges said (BTW Hodges, not stepping on you just 2nd perspective) you need to tell the people sending you text's that you are not getting to call AT&T and get a trouble ticket started. I know that the people in my area that were having trouble with AT&T did just that, it still took close to 4 months to resolve but it did get there.



  6. #342
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    Thanks guys for the help. I tried what you said Hodges and they said there are no errors so it is an AT&T thing. Now to convince a friend to actually call their network....lol

  7. #343
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    Quote Originally Posted by SJSU159120 View Post
    Thanks guys for the help. I tried what you said Hodges and they said there are no errors so it is an AT&T thing. Now to convince a friend to actually call their network....lol
    Your welcome that's what we are here for! Glad you were able to find the root Cuz of the problem. Just like jnepsa, I also have friends on AT&T and its always hit or miss when it comes to txting or mms. Especially if they are using an itoy errr.. Iphone excuse me.

    Quote Originally Posted by jnepsa View Post
    After you do what Hodges said (BTW Hodges, not stepping on you just 2nd perspective)
    It's funny that you say that because before I put in my two cents I was wondering whether or not you thought I was doing the same lol.
    Posted via mobile device

  8. #344
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    rumessingwitme is offline BlackBerryOS Enthusiast
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    One question. I lost my BB Tour and i dont have INS. Is there anyway i can get a reduced price on a phone?? as in some money off of Full Retail price ??

    Thanks

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