I called verizon last night cause my wifes storm doesnt click anymore. So they made me wipe it to reset it (cause thats going to fix a hardware issue). We received her 4TH!!!! Storm today and it doesnt click on the top/bot left?!?!?!?! WTF?!?!?!? How many Storms do I have to get her before they give us a good one? I am so close to getting rid of Verizon for good!