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  1. #1
    TemperamentalMan's Avatar
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    BESX In Verizon's Jail? CONFIRMED



    As previously reported, Verizon wireless had positioned itself to be the ONLY wireless carrier that will still require a corporate email data plan to access RIM's new BESX service. Apparently, the speculation was true. BBLeaks has posted an internal training memo for Verizon Wireless tech support and customer service representatives stating:

    "On March 1, 2010, RIM will launch BES Express (BESX), an entry-level version of BES.As with all Corporate email solutions, customers will need a corporate email data plan or feature added to a voice plan to allow access to BESX.

    Note
    :
    Customers on the Email and Web for BlackBerry $29.99 data feature MAY NOT utilize BESX.


    Overview:
    BESX replaces BlackBerry Professional Software (BPS) in RIM's product lineup and allows businesses using Microsoft® Exchange or Microsoft Small Business Server to support up to 75 BlackBerry subscribers without having to purchase Client Access Licenses (CAL) or a dedicated server. Additional users can be supported if BESX is installed on a dedicated server. With the launch of BESX, RIM will discontinue the sale of BPS. Verizon Wireless will sell through our remaining BPS inventory and RIM will continue to support this solution for the foreseeable future. Customer Information/Eligibility:
    • BESX will be available directly from the RIM website. Customers should be directed there for additional product information.
    • BESX will not be available directly from Verizon Wireless.
    • As with all Corporate email solutions, customers will need a corporate email data plan or feature added to a voice plan to allow access to BESX

    Reference: Information about current pricing options is available in the Verizon Wireless Small Business Guide or on vzw.com. See the BES Express page in InfoManager for more information."

    According to some of our Verizon members, they are currently using the BESX service with their existing consumer based data plan. Are you fortunate enough to be one? Tell us your thoughts on yet another Verizon issue.


    Last edited by TemperamentalMan; 03-14-2010 at 01:24 PM. Reason: removed internal VZW links; inop



  2. #2
    Macaroni86's Avatar
    Macaroni86 is offline BlackBerryOS Enthusiast Follow Macaroni86 On Twitter
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    Why is Verizon always screwing over its customers? They always seem to do nonsensical things like this that make their subscribers have a love/hate relationship with the carrier.

  3. #3
    TheOnlyJrod's Avatar
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    $350 cancelation fees and now $44.99 BESX, Whats next Big RED???

    Everyone on Verizon should rebel!!!!
    Call me and I will set you up with AT&T - lol



  4. #4
    TemperamentalMan's Avatar
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    Quote Originally Posted by TheOnlyJrod View Post
    $350 cancelation fees and now $44.99 BESX, Whats next Big RED???

    Everyone on Verizon should rebel!!!!
    Call me and I will set you up with AT&T - lol
    Don't forget the $350 is being disputed by the FTC.

  5. #5
    TheOnlyJrod's Avatar
    TheOnlyJrod is offline BlackBerryOS Addict
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    lol I know... They should dispute this too.

    Hell they should dispute Verizons business license...



  6. #6
    wobly is offline BlackBerryOS Enthusiast
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    Why would they think that using BESX would justify upgrading to a different plan? I can't imagine it being any more of a drain on their network resources than the regular users anyways.

  7. #7
    PROB1's Avatar
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    I thought this would be a nice feature, our County Executive is always telling us "we need to do more with less". That pretty much means doing more on our own time. Having the ability to check the work email from my BB would have added precious minutes to my work day which would have allowed an opportunity to make a difference in multiple lives. The County Executive might be clueless as to what damage her budget cuts are causing, but at least she is not a greedy bastard Big Red. :evil:
    At&T or one of the other carriers need to get off the pot and improve their network. The only reason I leave my 6 lines with the "Big Red Greedy Bastard" is that I kinda like the fact that my phone has service when I need to use it. The proverbial "Rock and the Hard Place".

  8. #8
    joshjamie's Avatar
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    Maybe its time RIM got involved. They roll out a product that is advertised as free for small businesses to use. Then you have Verizon come in and say no, you will pay for it. Not sure here, but are they not violating the advertised price for a commodity? If they are, I know as sure as there is a Verizon hell, it is illegal to do so.

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