Thread: BESX In Verizon's Jail? CONFIRMED

As previously reported, Verizon wireless had positioned itself to be the ONLY wireless carrier that will still require a corporate email data plan to access RIM's new BESX service. Apparently, the speculation was true. BBLeaks has posted an internal training memo for Verizon Wireless tech support and customer service representatives stating:

"On March 1, 2010, RIM will launch BES Express (BESX), an entry-level version of BES.As with all Corporate email solutions, customers will need a corporate email data plan or feature added to a voice plan to allow access to BESX.

Note: Customers on the Email and Web for BlackBerry $29.99 data feature MAY NOT utilize BESX.

Overview: BESX replaces BlackBerry Professional Software (BPS) in RIM's product lineup and allows businesses using Microsoft® Exchange or Microsoft Small Business Server to support up to 75 BlackBerry subscribers without having to purchase Client Access Licenses (CAL) or a dedicated server. Additional users can be supported if BESX is installed on a dedicated server. With the launch of BESX, RIM will discontinue the sale of BPS. Verizon Wireless will sell through our remaining BPS inventory and RIM will continue to support this solution for the foreseeable future. Customer Information/Eligibility:

• BESX will be available directly from the RIM website. Customers should be directed there for additional product information.
• BESX will not be available directly from Verizon Wireless.
• As with all Corporate email solutions, customers will need a corporate email data plan or feature added to a voice plan to allow access to BESX

Reference: Information about current pricing options is available in the Verizon Wireless Small Business Guide or on vzw.com. See the BES Express page in InfoManager for more information."

According to some of our Verizon members, they are currently using the BESX service with their existing consumer based data plan. Are you fortunate enough to be one? Tell us your thoughts on yet another Verizon issue.

Why is Verizon always screwing over its customers? They always seem to do nonsensical things like this that make their subscribers have a love/hate relationship with the carrier.

$350 cancelation fees and now $44.99 BESX, Whats next Big RED???

Everyone on Verizon should rebel!!!!
Call me and I will set you up with AT&T - lol

Originally Posted by TheOnlyJrod

$350 cancelation fees and now $44.99 BESX, Whats next Big RED???

Everyone on Verizon should rebel!!!!
Call me and I will set you up with AT&T - lol

Don't forget the $350 is being disputed by the FTC.

lol I know... They should dispute this too.

Hell they should dispute Verizons business license...

Why would they think that using BESX would justify upgrading to a different plan? I can't imagine it being any more of a drain on their network resources than the regular users anyways.

I thought this would be a nice feature, our County Executive is always telling us "we need to do more with less". That pretty much means doing more on our own time. Having the ability to check the work email from my BB would have added precious minutes to my work day which would have allowed an opportunity to make a difference in multiple lives. The County Executive might be clueless as to what damage her budget cuts are causing, but at least she is not a greedy bastard Big Red. :evil:
At&T or one of the other carriers need to get off the pot and improve their network. The only reason I leave my 6 lines with the "Big Red Greedy Bastard" is that I kinda like the fact that my phone has service when I need to use it. The proverbial "Rock and the Hard Place".

Maybe its time RIM got involved. They roll out a product that is advertised as free for small businesses to use. Then you have Verizon come in and say no, you will pay for it. Not sure here, but are they not violating the advertised price for a commodity? If they are, I know as sure as there is a Verizon hell, it is illegal to do so.

Originally Posted by PROB1

At&T or one of the other carriers need to get off the pot and improve their network. The only reason I leave my 6 lines with the "Big Red Greedy Bastard" is that I kinda like the fact that my phone has service when I need to use it. The proverbial "Rock and the Hard Place"

You might want to look into this with a fresh look on other carriers. New Jan and Feb testing companies are all saying the AT&T's newest improvements have made them #1. They say AT&T has easily moved from 2 or 3 into first place for speed (AT&T's 2g Network is Almost as fast as Verizon's 3g) and that AT&T ties Spring for 1st place in reliablility. By this I mean most coverage and fewest droped calls merged into one. Verizon came in second for speed and 3 for reliablility. I would why they still think they are so badass, that they can over charger their customers.

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Originally Posted by joshjamie

Maybe its time RIM got involved. They roll out a product that is advertised as free for small businesses to use. Then you have Verizon come in and say no, you will pay for it. Not sure here, but are they not violating the advertised price for a commodity? If they are, I know as sure as there is a Verizon hell, it is illegal to do so.

Aggreed, however it is out of RIM's hands. My Blackberry contact told me that RIM will not try and stop Verizon, because Big Red has already threatened to drop RIM in the past. They will say nothing, because they want to keep buisness with them. Its said the Verizon thinks they are the shit! Greedy Shits!

Originally Posted by TheOnlyJrod

You might want to look into this with a fresh look on other carriers. New Jan and Feb testing companies are all saying the AT&T's newest improvements have made them #1. They say AT&T has easily moved from 2 or 3 into first place for speed (AT&T's 2g Network is Almost as fast as Verizon's 3g) and that AT&T ties Spring for 1st place in reliablility. By this I mean most coverage and fewest droped calls merged into one. Verizon came in second for speed and 3 for reliablility. I would why they still think they are so badass, that they can over charger their customers.

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Aggreed, however it is out of RIM's hands. My Blackberry contact told me that RIM will not try and stop Verizon, because Big Red has already threatened to drop RIM in the past. They will say nothing, because they want to keep buisness with them. Its said the Verizon thinks they are the shit! Greedy Shits!

This would be great if you actually could get the reception to use it. Really that means just me though. I'm a truck driver who just took my cousins Iphone on a trip with me to test out the coverage versus my BB on Verizon and I only had good reception half the time and rarely had it when I went too far off the interstates. That's just for my case though. If you're stationary and in one of their good coverage areas it probably is great.

Otherwise on the topic at hand what else would you expect from Verizon at this point.

Here is the thing: the Enterprise Activation service books by Verizon are only pushed on the more expensive Corporate Provisioning plan, but ...
IF YOU PLUG IT INTO THE SERVER DIRECTLY AND USE THE DEVICE MANAGER TO ADD IT, IT WILL SYNC THE DATA!!

This has been tested (I have 3 phones working on a BESX with Email and Web...I just have to plug it in to activate it)

Originally Posted by peeps

Here is the thing: the Enterprise Activation service books by Verizon are only pushed on the more expensive Corporate Provisioning plan, but ...
IF YOU PLUG IT INTO THE SERVER DIRECTLY AND USE THE DEVICE MANAGER TO ADD IT, IT WILL SYNC THE DATA!!

This has been tested (I have 3 phones working on a BESX with Email and Web...I just have to plug it in to activate it)

This is true, so yes they want you to pay for it but if you do this it will work perfectly without having to go on the 44.99 plan

Originally Posted by jnepsa

This is true, so yes they want you to pay for it but if you do this it will work perfectly without having to go on the 44.99 plan

Until they find this little hole and decide to close it. If history and economics has taught us nothing, it has taught us that greedy shits will exploit anything and everything, ensure they monopolize, and close loop holes as we find them until they can no longer exploit that commodity. Then, as no one no longer wants they're product they are busking, all top executives will walk away with their millions in negotiated packages and leave the lowly investors like us holding the bag.

Does Enron or Barricks ring a bell? :aargh4::aargh4::aargh4::aargh4::aargh4:

Originally Posted by joshjamie

Until they find this little hole and decide to close it. If history and economics has taught us nothing, it has taught us that greedy shits will exploit anything and everything, ensure they monopolize, and close loop holes as we find them until they can no longer exploit that commodity. Then, as no one no longer wants they're product they are busking, all top executives will walk away with their millions in negotiated packages and leave the lowly investors like us holding the bag.

Does Enron or Barricks ring a bell? :aargh4::aargh4::aargh4::aargh4::aargh4:

This is actually out of vzw's hands when you do this. Because you will already have the BESX server set up and installed software, this goes through rim, and you activate it plugged in.. the only downside to doing it is you have to be able to plug in to activate where with the proper service books you could do it OTA, but for 15.00 a month I will plug in to activate once to have everything else work OTA