Verizon Employee Discount question
I need a sincere advice from a Verizon employee, I work for a company that have a contract with verizon for their cell phones, meaning that our company is giving us an 18% discount for employees who have Verizon as their personal cell phone account. When the Storm 1 was first released i was getting my 18% discount from plan and features which i've always had the 29.99 data plan, few months after i got a 2 line with a 2nd storm 1 and again i was able to apply the discount to that line as well with no problems. When i decided to bring my 3 Alltel lines and turn them into Verizon lines, somehow when they did that they took the Alltel account # and used it instead of using my Verizon account #, so they brought in the 2 Storms into the 3 soon to be Verizons with an alltel account number, keeping in mind that 2 out of the 3 soon to be verizons were blackberries and i was told to purchase all 3 verizon phones in order to be able to get a discount on those lines as well....
Long story short, ever since then i have been fighting for them to apply my discounts to those lines as they were and they have yet to get it right, now they are telling me that the only way for me to get the 18% discount on all of the lines, they have to be on the $34.99 or higher plan.. That to me sounds like BS, can someone shine some light on me about this issue please?
So 2 BB Storms were getting a discount on both $29.99 data plans and service plan plus 18% on accessories for almost 5 months with no problems.