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  1. #1
    Brett Wyman is offline BlackBerryOS Master
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    Another check mark next to "Verizon Sucks"

    Just called VZW CS to ask about this early upgrade for the Droid or Storm 2. Talked to a supervisor AND manager and they both had no idea what I was talking about and I told him that I will fax him the flyer image and emails people were receiving. He said he will look into it once I fax it to him and then go from there. I should finally realize that I should not expect much from them.

    Only good news I got was, he told me my ETF for my two new lines I created less then a month ago are 125.00. Not 175.00 which was stated in the agreement. Very interesting!



  2. #2
    C6StingRay's Avatar
    C6StingRay is offline BlackBerryOS Inspired Follow C6StingRay On Twitter
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    Wow...that's surprising Brett...

    I called Wednesday and had absolutely no problem...told the guy I received a brochure last week and an email this week and vaguely mentioned what each said....I never mentioned anything about having a Storm or not being satisfied with it....next thing I knew he was asking me which phone I wanted and if I wanted accessories....

  3. #3
    Brett Wyman is offline BlackBerryOS Master
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    Wow. I always get some stupid reps.



  4. #4
    Rellims's Avatar
    Rellims is offline BlackBerryOS Fanatic Follow Rellims On Twitter
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    Yeah it took me 4 tries to get the upgrade.
    Posted via mobile device

  5. #5
    mj2332166 is offline BlackBerryOS Friend
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    That's kinda crazy, I called a couple weeks ago after seeing the flier online posted in some forum. I never recieved the flier or an email and the guy said I was still eligible and sent me my storm 2 that day. no questions asked. Sorry B, hopefully they get their stuff straight over there!



  6. #6
    yourfriendwayned's Avatar
    yourfriendwayned is offline BlackBerryOS Gifted Follow yourfriendwayned On Twitter
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    Its not Verizons fault for hiring douche bags that are ill informed (Verizon as a business cant be accountable for everyone they hire..).. Im going to start blaming the president of Burger King when I get my meal messed up lol

  7. #7
    bdube's Avatar
    bdube is offline BlackBerryOS Addict Follow bdube On Twitter
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    haha yea, when i was dealin with my phone issues i called the same CS number 3 times and got a different call center every time

  8. #8
    Neolantis's Avatar
    Neolantis is offline BlackBerryOS Grand Master Follow Neolantis On Twitter
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    The store in my area says that the only difference between the S1 & S2 is 5 sensors. I ended up trying to tell them the other differences and they looked at me with that dull look.....and forget about any upgrades lololol

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