Well first BBOS got our hands on a leaked Verizon memo stating that the trackball issue on the 9630 was indeed a hardware problem, and not software related like some reps were claiming. Now thanks to member we now have another memo, this time from Telus. So for our Telus customers that may be experiencing this issue, looks like you have some light at the end of the tunnel.
"‘Please note that our current line up of HSPA devices won’t be compatible with the Canadian HSPA network. When the HSPA Network launches, Telus will be providing a new HSPA line up of devices that will work on that Network’"