Telus Network is DOWN

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09-09-2009, 04:43 PM
glockguy

Telus Network is DOWN

As all Telus customers are probably aware, the network is down.

For whatever reason, this isn't affecting all people, just some.

I am one of them. I can't send/receive emails from my phone. It seems that everything else is working properly.

I just tried to log into my BIS account, and the page would not load.

Tried it on 3 different computers. No Dice.

Can someone try to log into their BIS account and let me know what happens?

Thanks!
09-09-2009, 04:44 PM
jlevy73

Quote:

Originally Posted by glockguy

As all Telus customers are probably aware, the network is down.

For whatever reason, this isn't affecting all people, just some.

I am one of them. I can't send/receive emails from my phone. It seems that everything else is working properly.

I just tried to log into my BIS account, and the page would not load.

Tried it on 3 different computers. No Dice.

Can someone try to log into their BIS account and let me know what happens?

Thanks!

I think BIS is down. I am on VZW and can't get any emails.
09-09-2009, 04:46 PM
glockguy

Strange combination going on here....

Telus is about to soft launch HSPA on Sept. 15

Telus has a major network crash a day and a half ago

BIS goes down today
09-09-2009, 04:48 PM
mule0331

Quote:

Originally Posted by jlevy73

I think BIS is down. I am on VZW and can't get any emails.

I confirmed it with VZW, J. BIS is definitely down. RIM wide
09-09-2009, 04:49 PM
glockguy

Quote:

Originally Posted by mule0331

I confirmed it with VZW, J. BIS is definitely down. RIM wide

Wouldn't that mean that EVERYONE would be down?

I know 3 people that are unaffected....

How is that possible?

NOOB question probably
09-09-2009, 05:08 PM
glockguy

I thought I knew my BIS login...

Anyone able to help me retrieve it?

Telus has shut down their Client Care Centre until tomorrow.
09-09-2009, 05:12 PM
jmiller98

had same issue. VZW BIS is down according to VZW customer rep. BIS page will not load.:omfg:
09-09-2009, 05:15 PM
glockguy

Mine will finally load, but now I can't login or even get my login info....

Telus won't help
09-09-2009, 05:23 PM
sunkast

I would wait until all these issues blow over and try tomorrow.
09-09-2009, 05:27 PM
glockguy

good plan....

Man I was terrified....this all happened the same time I put 5.0.0.19 on my phone