ESN swapping on Telus Mobile
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Thread: ESN swapping on Telus Mobile

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    smcoldbb is offline BlackBerryOS Champion Follow smcoldbb On Twitter
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    ESN swapping on Telus Mobile

    well since all the big dawgs are here.

    I'd like to ask my question again. do any of you know how to switch devices with telus?

    I'm looking at getting another berry but I would llike to switch back and forth without going through telus...anybody....




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    bbcrackman's Avatar
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    Wirelessly posted

    I'm not familiar with telus's policy. I will see if I can get the answer for you though
    Last edited by bbcrackman; 06-02-2009 at 03:39 PM.

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    smcoldbb is offline BlackBerryOS Champion Follow smcoldbb On Twitter
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    Quote Originally Posted by bbcrackman View Post
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    I'm not familiar with telus's policy. I will see if I can get the answer for you though
    thank you BBC.

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    Shane's Avatar
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    Quote Originally Posted by smcoldbb View Post
    well since all the big dawgs are here.

    I'd like to ask my question again. do any of you know how to switch devices with telus?

    I'm looking at getting another berry but I would llike to switch back and forth without going through telus...anybody....
    In doing a little goggling, It seems they charge 25.00 for esn swaps no matter if it is done with CSR or online @ your mytelusmobility. That does seem like a little price gouging. But some have said that they have called and coplained and the fee has been removed from there account.
    Last edited by Shane; 06-02-2009 at 04:03 PM.

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    Quote Originally Posted by smcoldbb View Post
    well since all the big dawgs are here.

    I'd like to ask my question again. do any of you know how to switch devices with telus?

    I'm looking at getting another berry but I would llike to switch back and forth without going through telus...anybody....
    I know someone who works for Telus so I will ask him the question. Will let you know when I hear back.

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    Quote Originally Posted by Shanepark2 View Post
    In doing a little goggling, It seems they charge 25.00 for esn swaps no matter if it is don't with CSR or online @ your mytelusmobility. That does seem like a little price gouging. But some have said that they have called and coplained and the fee has been removed from there account.
    thanks shane,

    I found that as well. I do remember way back when, I had a dumbphone (remember those) anyway. one of the reps at retail outlet gave me a automated number to call and I did it myself.

    could be old practice or a dumbphone thing but I was hoping it's possible.

    I want to switch when ever for what ever reason and I dont want to argue about a 25.00 dollar charge everytime.

  7. #7
    jlevy73's Avatar
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    Here is what I was told from my Telus source. This is really no way around them. However, if you go online at mytelusmobility.com and press swap/upgrade device it's $10 each time you do.

    If you go through data support it's $25.

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    Shane's Avatar
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    From the sounds of it, Telus Mobile has some pretty bad operating practices.

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    Wirelessly posted

    Thanks jlevy, I hadn't heard from mine yet. appreciate the info

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    olta777 is offline BlackBerryOS Wizard
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    Wow yeah that sux. With vzw, I can do it on their website for free and as many times as needed.

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    Bryan is offline BlackBerryOS Einstein Follow Bryan On Twitter
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    Quote Originally Posted by olta777 View Post
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    Wow yeah that sux. With vzw, I can do it on their website for free and as many times as needed.
    I just call Verizon and do it over the phone and tell them online doesn't work and they never charge me :lmao:

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    smcoldbb is offline BlackBerryOS Champion Follow smcoldbb On Twitter
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    i wonder if vzw can do it for me too.lol

    same technology..?..

    telus sucks at blackberry support

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    Shane's Avatar
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    Quote Originally Posted by Bryan View Post
    I just call Verizon and do it over the phone and tell them online doesn't work and they never charge me :lmao:
    I used the online quite a bit when I used Moto Razr's. I had 3 and I would switch back and forth almost daily. No charges ever. The only this was I also had that contact book backup setup on my account and if the phones had different Contacts in them, it made a real mess. It would upload them both.

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    Shane's Avatar
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    Quote Originally Posted by smcoldbb View Post
    i wonder if vzw can do it for me too.lol

    same technology..?..

    telus sucks at blackberry support
    Cold, have you ever thought of switching? Sounds like they :censored::censored::censored:

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    Quote Originally Posted by Shanepark2 View Post
    Cold, have you ever thought of switching? Sounds like they :censored::censored::censored:
    dude i'm really wishing i did. this nickle and dime shat is pissing me off.
    honestly I was looking to switch and they threw the farm at me I couldn't refuse the offer. hindsight sucks

    bell and rogers wont touch the deal so I stayed.

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    iv had no problems, must have been the time ive been with them but what i dont like is you can only use Telus phones/Bberrys you can only use theirs and when you do buy 1 from EBay or Kijij you better hope they are clean units esn/hex #'s if theres money owing or the previous owner hasnt told Telus its been sold sometimes its a hassle what im hoping is that they open up all the phones to purchasing to include non telus phones
    Last edited by myka401; 06-18-2009 at 10:31 PM. Reason: brain moving faster than fingers and not making sense
    I and the public know what all school children learn those to whom evil is done do evil in return....:1244:

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    Quote Originally Posted by smcoldbb View Post
    dude i'm really wishing i did. this nickle and dime shat is pissing me off.
    honestly I was looking to switch and they threw the farm at me I couldn't refuse the offer. hindsight sucks

    bell and rogers wont touch the deal so I stayed.
    Hope that you are now happy to stay with the good guys and not ROBBERS lol
    Have a Telus related question? Just ask!

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