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  1. #9
    Join Date
    Nov 2009
    Posts
    2
    My call quality has greatly improved ...it's like Telus flipped the turbo switch on here in the Toronto area one day. I now think the quality for me is better then my 8830 was on the CDMA network. I did experience some crazy sounds when I was on the top floor of a condo building the other day... so it isn't perfect.

    as for 1800 numbers.. haven't called any of those so not sure.

    I have a feeling it is network related and based on your location it will come online eventually.

    Let us know if the new phone helps at all.



  2. #10
    Join Date
    Mar 2009
    Location
    Canada
    PIN
    GUIN
    Device
    9630
    OS
    5.0.0.230
    Posts
    385
    so glock how's ur hspa/bold experience going? have ur issues been solved?

  3. #11
    Join Date
    Dec 2009
    Posts
    1
    Quote Originally Posted by miskiw View Post
    I am having exact same issue with my 9700 on Telus in the Toronto area and I have full 5 bars of reception. I know other people who are on bell who are not having the same issues. To my knowledge bell and telus are sharing the same network. This doesn't make sense.

    Could the device be defective? Could it be an OS issue that isn't present in the Bell OS? (which is older)

    I was thinking I should try a replacement unit to see if that helped.

    Telus and Bell do share share towers in the outskirts rural areas. In the city they are independant to each other.
    Keeping in mind the new HSPA network is a copy on the existing towers with different atenna orientation. Thus improving in some areas and losing in other areas. Rogers had their growing problems when they launched their HSPA . Bell and Telus are no different, give them a chance.
    I use the HTC Hero and let me tell you it's fantastic.



  4. #12
    Join Date
    Dec 2009
    Device
    Storm
    OS
    5.0
    Posts
    2
    I work for a telus dealership and I can confirm the reception problems with all the new devices on the network. For some reason the blackberry bold seems to have the most issues, although the iphone has lots too.

    To fix this issue call Data and Network assistance:
    1-866-558-2273
    They wont be able to fix it immediately but will be able to log a ticket and sort out the problem in a few days. Trust me it will get better. Several clients have come back and told me that things are getting better but that there are still some roadbumps along the way.

    Dont bother trying to DOA or return your phone as that is not the problem. I have swapped several phones in store for clients as a precaution, and every single one of them has the same problem on the new phone. Dont waste your time. The number above can fix it.

    It is a new network problem. It will get better. CDMA has wicked coverage and great download speeds. If reliability is your primary concern stick with the old network and invest in a Storm 2 or another CDMA blackberry.HSPA still has training wheels on.

    ps Storm 2 is sweet. For all original storm users, get the OS 5.0 update. Not available on telus yet but you can google it. Makes your storm twice as fast and adds some nice features. Not as sleek as the new model, but its agreat upgrade. Word mole sucks on it and the media player is still a bit glitchy but so worth it.

    Hope this helps someone

  5. #13
    Join Date
    Dec 2009
    Device
    Storm
    OS
    5.0
    Posts
    2
    By the way. The new 9700 is a great device. If you have garbled sounds and dropped calls, call DNA. I think the new bold is definitely a flagship for blackberry. Its got it all. I see tonnes of phones come in and out and the new storm and the new bold are amazing. HTC Hero is worth a good look too if you can part with bbm.

    At first I was angry that the storm2 was not HSPA, but after seeing so many issues with the new network and the amazing software on the storm2, its definitely the one new CDMA device that should be considered. The surepress is much nicer, texting is way better, and the whole device is well integrated. If your looking for an alternative touchscreen, try it out. Give surepress a good trial, I love it. So much more accurate and a nicer feel.



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