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  1. #1
    Join Date
    Mar 2009
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    Boise
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    Sprint members I need your help

    If you are a Tour owner with Sprint I have a special assignment for you

    According to a source inside Sprint I talked with today, Sprint stores have been contacted by Blackberry regarding the Trackball issue on the Tour. According to my source if a customer does into the store with that issue, the Sprint employees are directed to call Blackberry and they will push a software patch to your phone to fix the issue. Anyone care to test this theory? I would love to know if this is correct or not.



  2. #2
    Join Date
    Aug 2009
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    30BC0853
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    9630 tour
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    4.7.140
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    49
    why do we need to walk into the store to get this?....as far as i believe this a hardware issue not a software related.....correct me if im wrong?

  3. #3
    Join Date
    Mar 2009
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    Pa
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    Quote Originally Posted by kkwus74 View Post
    why do we need to walk into the store to get this?....as far as i believe this a hardware issue not a software related.....correct me if im wrong?
    Negative. sources say that it is software related.



  4. #4
    Join Date
    Mar 2009
    Location
    Boise
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    Quote Originally Posted by kkwus74 View Post
    why do we need to walk into the store to get this?....as far as i believe this a hardware issue not a software related.....correct me if im wrong?
    Shane is right everyone thing is pointing to software related as far as walking into the store. You can certainly call but I was told "if they come into the store" that is why I said that

  5. #5
    Join Date
    Aug 2009
    Location
    Orange County CA
    PIN
    30CA9FAD
    Device
    9630 Tour (Sprint)
    OS
    5.0.0.238
    Posts
    52
    I would love to help however I dont have this issue.

    Sorry



  6. #6
    Join Date
    Mar 2009
    Location
    vancouver bc
    Device
    9630
    OS
    5.0.0.XXX
    Posts
    1,573
    Wirelessly posted (9630)

    What exactly is this issue bryan?

  7. #7
    Join Date
    Mar 2009
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    Boise
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    Quote Originally Posted by smcoldbb View Post
    Wirelessly posted (9630)

    What exactly is this issue bryan?
    Trackball unresponsive either vertical or horizontal scrolling or both. Lag between rolling the trackball and the pointer actually moving

  8. #8
    Join Date
    Aug 2009
    Location
    Deep South Texas
    PIN
    Send me a PM for it.
    Device
    9630 Tour - Sprint
    OS
    Irtehuns v7.11 because it rocks
    Posts
    73
    I had that problem with a Tour that I returned. The new one doesn't seem to have that problem.

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