Results 1 to 2 of 2
  1. #1
    Join Date
    Aug 2010

    8350i random radio shutdown

    My 8350i will at times shut off its mobile network at which time we will notice that text messages will display the red X. Manage connections check reveals the mobile network is unchecked and must be re-checked to turn it back on. Im using device software v4.6.1.313, the signal is 5 bars, battery and contacts are good the phone is new and has been replaced once. Support has re-provisioned the Blackberry server manually. The device has also been wiped and re-loaded. Battery pulls, master resets dont cure it for any length of time more than 2 days. RIM and Nextel tier 2 support are unable to resolve this issue. Does anyone have any idea why this is happening?
    Last edited by app error523; 08-29-2010 at 09:00 PM.

  2. #2
    Join Date
    Nov 2011
    Wow. Did you ever find out the problem? I know this was a post from awhile ago. I don't think I encounter an issue quite like the one yo have. If worst comes to worst, for future reference, you might have to do an OS wipe and re-install the phone drivers. Otherwise, maybe your phone needs to be cleaned of viruses. Whatever the case may be you should have it taken in to the nearest store as soon as possible if you cannot figure out the problem yourself.

Tags for this Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
This website uses cookies
We use cookies to store session information to facilitate remembering your login information, to allow you to save website preferences, to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners.