Page 1 of 3 123 LastLast
Results 1 to 8 of 19

  1. #1
    rounsy222 is offline BlackBerryOS Enthusiast
    Join Date
    Nov 2009
    Location
    superior wi
    Device
    tour 9630
    OS
    5.0.0.530
    Posts
    75

    cell phones not intended to be used in houses, buildings or in cars!?!

    i just recently had a rather interesting conversation with a sprint tech about why my wife's and mine tours signal will vary from full signal to roam to anywhere in between just sitting in one location. doesn't matter if we are in our house or if i am at work or just driving about by our home. a week previous a different tech said there was definitely an issue with the towers in our area and they would send out a crew to address the issue, so i wait a week patiently to no resolve. so i call back to sprint support and amongst the 7 transfer i had a tech tell me that cell phones are not intended to be used inside homes, buildings or cars!!!!!!! and right after that said we should consider getting an airave for our home!! so i asked what was that going to do if cell phones were not supposed to be used in our home. btw, they still haven't closed out the trouble ticket on the tower issues in our area so it was just a lame way of trying to downplay the lack of them not addressing the fact that they haven't fixed their towers and playing a consumer as dumb! way to go sprint!!!!



  2. #2
    sunkast Guest
    Never believe anything someone on the phone from a carrier tells you. 9 out of 10 times they are just reading a script and trying to sell you something.

  3. #3
    ShimmyShine's Avatar
    ShimmyShine is offline BlackBerryOS Inspired Follow ShimmyShine On Twitter
    Join Date
    Aug 2009
    Location
    Gowen, Michigan
    PIN
    Just ask!
    Device
    9800
    OS
    6.0.0.337
    Posts
    242
    Your main problem = sprint. They are terrible. An associate I knew had sprint and it, was, terrible.. Customer service, signal, everything..

    I've always avoided sprint at all costs ( I chose MetroPCS over sprint.. lol)..



  4. #4
    rounsy222 is offline BlackBerryOS Enthusiast
    Join Date
    Nov 2009
    Location
    superior wi
    Device
    tour 9630
    OS
    5.0.0.530
    Posts
    75
    in the area that we live in sprint by far and away has the best coverage and service. but with that said and our recent issues maybe not. i just got off the phone again with them and finally got someone in advance support and he sees the issue with our towers and issued an escalated ticket so we will see where this goes from here. i just thought it was hilarious that someone would even say something like that in the first place since they market the way they do! btw sprint ,airave does not fix all reception issues, and nether does just giving you a replacement phone!!

  5. #5
    taboo is offline BlackBerryOS Friend
    Join Date
    Dec 2009
    Posts
    12
    Telus told me that under contract my phone doesnt need to work indoors. And they'd send a technician out to turn the satellite towards my house. I asked " wouldnt that just take away service from someone else?" There response was that they'd turn it away from the farmers. I received a text within 12hrs saying the problem was resolved.

    Man there good, I called in the evening and a saint of a technician worked all night turning that satellite towards me. I would like to shake that mans hand.



  6. #6
    rounsy222 is offline BlackBerryOS Enthusiast
    Join Date
    Nov 2009
    Location
    superior wi
    Device
    tour 9630
    OS
    5.0.0.530
    Posts
    75
    Lol. So can I borrow that saint!?! That is freakin funny! Maybe someday big corp might realize that the average joe isn't so dumb!
    Posted via mobile device

  7. #7
    KidKhi is offline BlackBerryOS Noobie
    Join Date
    Mar 2010
    PIN
    313062DE
    Device
    8530 Curve
    OS
    5.0
    Posts
    1
    i'm on sprint also and i had issues with my Tour signal inside my home as well...i had the 8330 curve before hand and had no signal problems at all so i called sprint and was like "how doest a world phone work in my home in the US (i live outside DC close to the Northern VA Sprint HQ) where i bought it when my 8330 did? i couldn't remember what excuse they gave so i switched to the HTC Pro 2 til the 8530 came out and got that and now everything is fine just like my 8330 was...so i don't think it was a network issue but the Tour alone for me at least...

  8. #8
    Bugly's Avatar
    Bugly is offline BlackBerryOS Gifted Follow Bugly On Twitter
    Join Date
    Jul 2009
    Location
    Hilltop, TACO-ma, Wash.
    PIN
    307959E6
    Device
    Antique 9530
    OS
    Whatever works today
    Posts
    353
    It seems funny that the more people they can convert to a service, the less service those people receive...
    This is the same thing that has happened with Satellite TV, radio, "air" TV and pretty much all other aspects of communications in general. How 'bout this, service providers; Start providing service instead of excuses and stop increasing the cost to your customers until the service is actually better.
    We should all just go back to a "can and string" communications system and tell these "providers" to pound sand...

Page 1 of 3 123 LastLast

Tags for this Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •