The Help Center section name is not going to be changed. Only the first category which is labeled "help center". The original point to the "Help Center" was to provide user guides, how to's, device errors and other things related to that. Right now its rather full of stuff that does not need to be in there.
So, what should we rename it too? So far we have heard :
Blackberry Knowledge Center
Which do you like the best and/or if you have a suggestion, please post it.