Serious Matter In Need with Mobile Style
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Thread: Serious Matter In Need with Mobile Style

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    bb97's Avatar
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    Serious Matter In Need with Mobile Style

    Joe i've try all that you said and nothing is change i keep getting the same mobile view on my laptop and my mobile. you all need to look into this matter for its a big issue and i hate this view for i can't even download.




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    Joe Jerde's Avatar
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    What browser are you using on your laptop?
    What is laptop model you have?
    What OS are you running on your laptop?

    Please follow these directions on your laptop carefully.

    1- Open your web browser
    2- Find where you can delete 'cache' and 'cookies' and delete them.
    3- Close browser
    4- Restart computer
    5- Open browser and go to BlackBerryOS.com

    This should fix the issue. If it does not, there may be an conflict with the browser/computer you are using and why it keeps recognizing you device as a mobile instead of a non-mobile device.

    Click the button in the bottom right of a post to say thanks!
    Downloads Center | Rules and Guidelines l BlackBerry 10 Zone

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