How to transfer files to and from the BlackBerry PlayBook via Mac or PC
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Thread: How to transfer files to and from the BlackBerry PlayBook via Mac or PC

  1. #1
    Joe Jerde's Avatar
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    How to transfer files to and from the BlackBerry PlayBook via Mac or PC

    The following sections outline different methods of transfering files to and from the BlackBerry PlayBook.


    Wi-Fi Sharing
    Complete the following steps to share files over a Wi-Fi connection:

    1. From the BlackBerry PlayBook home screen, select the settings icon.
    2. Select Storage and Sharing.
    3. Toggle Wi-Fi Sharing to ON.
    4. Tap Properties to verify network identification information. (PlayBook name, password etc)
    5. From a Windows or Mac based computer on the same network as the BlackBerry PlayBook, navigate to the IP address of the PlayBook which can be found under Settings > About > Network.
      1. On a Windows computer, open the Run dialog box and type \\127.1.1.1 (where 127.1.1.1 should be replaced with the actual IP address of the BlackBerry PlayBook)
      2. On a Mac computer, select Go -> Connect to Server... and type smb://127.1.1.1 (where 127.1.1.1 should be replaced with the actual IP address of the BlackBerry PlayBook)

    6. Users will then connect to the media folder which contains several subfolders such as documents, music, photos, videos etc. Users can then move files between the computer and these folders.


    File Sharing with a Mac via USB connection

    To share files between a Mac and the BlackBerry PlayBook, BlackBerry Device Manager will need to be installed. Complete the following steps to install BlackBerry Device Manager:
    1. Connect the BlackBerry PlayBook to the Mac.
    2. On the desktop or within Finder, double click BlackBerry PlayBook CD.

    3. Double click the BlackBerry Device Manager Installer to start the installation process.
    4. After reviewing the Read Me and License Agreement click Continue Installation.
    5. Reboot the computer when prompted.
    6. After the reboot is complete and the PlayBook is started, a message may be presented stating that a new network interface has been detected. If this is the case, click on Network Preferences and click Apply.
    7. After the PlayBook has been setup in Network Preferences, the PlayBook share will appear on the desktop whenever the PlayBook is connected to the computer.
    8. Click the Playbook icon on the desktop to display the PlayBook share. Users can then move files between the computer and the PlayBook.

    File Sharing with a Windows PC via USB connection

    To share files between a Windows based PC and the BlackBerry PlayBook, BlackBerry Device Manager will need to be installed. Complete the following steps to install BlackBerry Device Manager:

    1. Connect the BlackBerry PlayBook to the computer via USB cable.
    2. If BlackBerry Device Manager is not yet installed, the PlayBook will display a screen entitled Installing Drivers.
    3. On the computer, double click the BlackBerry PlayBook CD drive icon.
    4. Open the Drivers folder.
    5. Double click Setup.exe
    6. After selecting the appropriate region and accepting the License Agreement select Install.
    7. Select Finish and then OK to the prompt confirming that the PlayBook will need to be disconnected and then reconnected prior to use.
    8. Once reconnected to the computer, the BlackBerry PlayBook will be mounted as a Network Drive labelled PlayBook [PIN: 500AAAAA]. Double click the network drive icon to access the PlayBook folders. Users can then move files between the computer and the PlayBook.


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  2. #2
    Joe Jerde's Avatar
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    After you connect your tablet via wifi in the network, you can also share files doing this:

    Using Windows 7, I open network and sharing center... then I click on see full map... and finally I click on the icon PlayBook-xxxx. The next screen will show you 2 folders: certs and media.

    Another way is opening Windows Explorer and on the left under network... see the computers listed on the network... find PlayBook-xxxx... click on it and will open the folders.

    Note: make sure you have file sharing and WiFi sharing ON in the PlayBook. I turn OFF password protect so it will be easier to access the files, and when you are done, you can turn password protection ON.

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    Thank you so much Joe I didn't want to connect via USB anymore, and figured how to access my files via wireless network connection.
    Thank you very much.
    So much easier !!

  4. #4
    Joe Jerde's Avatar
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    No prob. And yes, it's very convenient when you are always having to transfer files to and from a computer.

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  5. #5
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    Quote Originally Posted by Joe Jerde View Post
    After you connect your tablet via wifi in the network, you can also share files doing this:

    Using Windows 7, I open network and sharing center... then I click on see full map... and finally I click on the icon PlayBook-xxxx. The next screen will show you 2 folders: certs and media.

    Another way is opening Windows Explorer and on the left under network... see the computers listed on the network... find PlayBook-xxxx... click on it and will open the folders.

    Note: make sure you have file sharing and WiFi sharing ON in the PlayBook. I turn OFF password protect so it will be easier to access the files, and when you are done, you can turn password protection ON.
    I keep getting this error when I try to connect with WiFi Sharing. I'm able to use a workaround of going to RUN & entering \\127.1.1.1 (where 127.1.1.1 should be replaced with the actual IP address of the BlackBerry PlayBook)

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    Well, apparently creating a shortcut on my desktop with \\127.1.1.1 will successfully let me connect everytime

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  7. #7
    ileus is offline BlackBerryOS Noobie
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    using usb connection i can transfer files from pc to playbook except videos..im sure its not the file format thats wrong because i converted every compatible and accepted format to playbook but still failed to transfer it..what seems to be the problem?? could anybody help me..tnx

    "there is a problem accessing folder //z:video" - this is whAT will appear..
    Last edited by ileus; 06-13-2012 at 08:05 PM.

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    Quote Originally Posted by ileus View Post
    using usb connection i can transfer files from pc to playbook except videos..im sure its not the file format thats wrong because i converted every compatible and accepted format to playbook but still failed to transfer it..what seems to be the problem?? could anybody help me..tnx

    "there is a problem accessing folder //z:video" - this is whAT will appear..
    Hello ileus and welcome to

    If no password is required, then just disconnect your USB cable from the BlackBerry PlayBook, wait a couple of seconds, reconnect the PlayBook back to your PC, and you will see that Windows will map the PlayBook to Drive (Z: ) a pop up message may appear (enter PlayBook password if applicable) open Drive Z, go to the video folder.

    Now you should have no issues transferring video file(s) from PC to PlayBook or other way.

    On a side note, check out Supported Media Types for BlackBerry PlayBook (.PDF)

    Also read How to transfer files to and from the BlackBerry PlayBook available via BlackBerry Knowledge Base.

    Thank you.

  9. #9
    ileus is offline BlackBerryOS Noobie
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    the transfer stopped...pop up window "network error...there is a problem accessing folder z:\video...make sure you are connected to thr network and try again"...but i am using usb method..im confused
    Last edited by ileus; 06-14-2012 at 04:28 PM.

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    grimreaper's Avatar
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    Quote Originally Posted by ileus View Post
    the transfer stopped...pop up window "network error...there is a problem accessing folder z:\...make sure you are connected to thr network and try again"...but i am using usb method..im confused
    Make sure the file or folder is not being used by another application, check your PlayBook settings regarding file sharing, turn ON.

    As for network, make sure wireless signal is suffient for data transfer.

    Thank you.

  11. #11
    ileus is offline BlackBerryOS Noobie
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    still no luck..

  12. #12
    grimreaper's Avatar
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    Quote Originally Posted by ileus View Post
    still no luck..
    I'm going to look into this issue a little more in depth when I get a chance on my laptop.

    Thank you.

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