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  1. #1
    carina5711 is offline BlackBerryOS Friend Follow carina5711 On Twitter
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    Question My Laptop won't detect any Blackberry HH connected to it

    Can anyone help me?

    My laptop just stopped detecting any blackberry devices connected to it.

    I tried to uninstall and reinstall the DM but still nothing.

    Please.... help....



  2. #2
    jnepsa's Avatar
    jnepsa is offline BlackBerryOS Wizard
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    Quote Originally Posted by carina5711 View Post
    Can anyone help me?

    My laptop just stopped detecting any blackberry devices connected to it.

    I tried to uninstall and reinstall the DM but still nothing.

    Please.... help....
    excuse me sir.. dont worry i am from the internet and I am here to help lmao

    ok what windows verison do you have what phones have you tried and what os did the phones have on them?

  3. #3
    gatewayad's Avatar
    gatewayad is offline BlackBerryOS Addict Follow gatewayad On Twitter
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    Same problem here Josh, if DM is not open wont recognize storm i'm on Vista (whatever the lower version is) But even with DM open my laptop will not recognize the additional drive on the storm like it use to, is this a 5.0 problem? for example i cant move a movie from laptop to storm via Roxio or any other way. Any suggestions



  4. #4
    jnepsa's Avatar
    jnepsa is offline BlackBerryOS Wizard
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    Quote Originally Posted by gatewayad View Post
    Same problem here Josh, if DM is not open wont recognize storm i'm on Vista (whatever the lower version is) But even with DM open my laptop will not recognize the additional drive on the storm like it use to, is this a 5.0 problem? for example i cant move a movie from laptop to storm via Roxio or any other way. Any suggestions
    have you gone options>applications>make sure you are under core apps>and set all your core apps to allow

  5. #5
    gatewayad's Avatar
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    Quote Originally Posted by jnepsa View Post
    have you gone options>applications>make sure you are under core apps>and set all your core apps to allow
    Yep, everything everywhere set to allow on phone.



  6. #6
    jnepsa's Avatar
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    Quote Originally Posted by gatewayad View Post
    Yep, everything everywhere set to allow on phone.
    I am not sure.. what version of DM do you have

  7. #7
    gatewayad's Avatar
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    Quote Originally Posted by jnepsa View Post
    I am not sure.. what version of DM do you have
    5.0

  8. #8
    jnepsa's Avatar
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    Quote Originally Posted by gatewayad View Post
    5.0
    I konw this seems stupid but try uninstalling and then going back to 4.7 DM

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