Can anyone help me?
My laptop just stopped detecting any blackberry devices connected to it. :confused:
I tried to uninstall and reinstall the DM but still nothing.
Please.... help....
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Can anyone help me?
My laptop just stopped detecting any blackberry devices connected to it. :confused:
I tried to uninstall and reinstall the DM but still nothing.
Please.... help....
excuse me sir.. dont worry i am from the internet and I am here to help lmao :)Quote:
Originally Posted by carina5711
ok what windows verison do you have what phones have you tried and what os did the phones have on them?
Same problem here Josh, if DM is not open wont recognize storm i'm on Vista (whatever the lower version is) But even with DM open my laptop will not recognize the additional drive on the storm like it use to, is this a 5.0 problem? for example i cant move a movie from laptop to storm via Roxio or any other way. Any suggestions
have you gone options>applications>make sure you are under core apps>and set all your core apps to allowQuote:
Originally Posted by gatewayad
Yep, everything everywhere set to allow on phone.Quote:
Originally Posted by jnepsa
I am not sure.. what version of DM do you haveQuote:
Originally Posted by gatewayad
5.0Quote:
Originally Posted by jnepsa
I konw this seems stupid but try uninstalling and then going back to 4.7 DMQuote:
Originally Posted by gatewayad
No it doesn't I'll give it a try, cant hurt i really dont see a difference in the 5.0 DM anywayQuote:
Originally Posted by jnepsa
when its connected do you have any unknown devices showing in your device manager?
if so try installing the usb drivers from here https://www.blackberry.com/Downloads...93E4F3BB068C22
LOLQuote:
Originally Posted by jnepsa
I'm using Vista, and 4.6 version of DM.
Whattodo whattodo...
I tried to connect 3 blackberrys with OS4.6, OS 5, and OS 4.2.
Still nuthin...
Uhmm...Quote:
Originally Posted by bdube
Haven't checked, but my BB is in charging mode if I connect it to the laptop, that's all i know.
Thanks, will try as soon as i get home.
I read all the responses, have tried everything mentioned- kind of. I asked blackberry.com for DM 4.7, only to find it installed 5.0. I uninstalled and tried again- same thing.
When I try to connect my Storm to a USB port on my laptop (any USB port), I get USB device not recognized. This started happening about a week ago. I have no trouble charging it from the wall or the car, but it will not charge on the laptop and I cannot back it up.
I tried installing the drivers, but get an error telling me that a newer version of desktop software is installed and I must uninstall it first...
eta: Storm 1, v.5.0.0.328, Vista
could you check for me please in options/memory/
mass storage mode enabled
and
auto-enabled when connected?
Everything in memory is either "enabled", "on" or "yes".
Sounds to me like you have a bad driver. I would uninstall DM and device manager and then redownload DM would be best if you have the disk that cam with your phone.
Posted via mobile device
Quote:
Originally Posted by firemare
Had the same problem awhile back. Try this, it worked for me.
Options / Memory / turn media card support off, turn MTP off and make sure mass storage os off as well. Save the settings, and exit options. Do a 60 second battery pull. When up and running again, go back into options / memory / and turn on media card support, turn on MTP, make sure mass storage is still off and make sure compression is enabled.
This should solve your problem when connecting with USB
JoshJamie- No such luck. Still get the error.
I shall now uninstall DM and device manger (again) and try that route!
Quote:
Originally Posted by firemare
Firemare, just for shits and giggles, do you have a memory stick or any other usb device that you can plug into the same port that you are plugging your blackberry into? Does the device get recognized by your laptop?
I'm wondering if you erased the drive path. If so, its easy enough to re map it.
I will find something and try- would that affect *all* my USB ports?