Sounds to me as a hardware issue maybe with the usb pot of your berry I would try and get a replacement if you are still in the period where you can do so. Posted via mobile device
I would agree with the hardware issue except for 2 things...myself and several friends who also have 9530's have also had issues with shutting down unexpectedly and not charging, and it always happened when we were playing with the phones when trying to get something to work. Other than those times we have not had these issues.
Secondly, firemare has said that everything is recognized on her husband's computer even without DM as it would be expected to. Her problem has to be lying in the laptop and with the drivers. Something is not compatible here, whether it be the laptop OS and the BB OS, or the drivers are completely corrupted for the BB and need to be replaced entirely.
I will need you to PM me with your email address so I can send you a zip.
After I send you the email with this zip, you will download the file BB storage Activation new.rar. It will be a zip so after the download is complete extract the files.
There will be three files in the extraction. One of these files will be a .bat extension.
So from this point connect your device to your PC via sync cable then double click the .bat file and a DOS cmd window will pop up. Press any key when prompted to then wait for your device to completely reboot.
So as your device is rebooting your PC should recognize the device once your splash screen boots on the BB. If it does not simply unplug then plug the BB in again and see if the PC recognizes your device.
I extracted them to my desktop (that way I knew I could find them). Then I double clicked on the .bat file- as per the instructions here (and the readme file included with the file). It brought up the cmd window, but continues to just say
Connecting to Bootrom: