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  1. #9
    gatewayad's Avatar
    gatewayad is offline BlackBerryOS Addict Follow gatewayad On Twitter
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    Quote Originally Posted by jnepsa View Post
    I konw this seems stupid but try uninstalling and then going back to 4.7 DM
    No it doesn't I'll give it a try, cant hurt i really dont see a difference in the 5.0 DM anyway



  2. #10
    bdube's Avatar
    bdube is offline BlackBerryOS Addict Follow bdube On Twitter
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    when its connected do you have any unknown devices showing in your device manager?

    if so try installing the usb drivers from here https://www.blackberry.com/Downloads...93E4F3BB068C22

  3. #11
    carina5711 is offline BlackBerryOS Friend Follow carina5711 On Twitter
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    Quote Originally Posted by jnepsa View Post
    excuse me sir.. dont worry i am from the internet and I am here to help lmao

    ok what windows verison do you have what phones have you tried and what os did the phones have on them?
    LOL

    I'm using Vista, and 4.6 version of DM.
    Whattodo whattodo...

    I tried to connect 3 blackberrys with OS4.6, OS 5, and OS 4.2.
    Still nuthin...



  4. #12
    carina5711 is offline BlackBerryOS Friend Follow carina5711 On Twitter
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    Quote Originally Posted by bdube View Post
    when its connected do you have any unknown devices showing in your device manager?

    if so try installing the usb drivers from here https://www.blackberry.com/Downloads...93E4F3BB068C22
    Uhmm...
    Haven't checked, but my BB is in charging mode if I connect it to the laptop, that's all i know.

    Thanks, will try as soon as i get home.

  5. #13
    firemare is offline BlackBerryOS Enthusiast
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    I read all the responses, have tried everything mentioned- kind of. I asked blackberry.com for DM 4.7, only to find it installed 5.0. I uninstalled and tried again- same thing.

    When I try to connect my Storm to a USB port on my laptop (any USB port), I get USB device not recognized. This started happening about a week ago. I have no trouble charging it from the wall or the car, but it will not charge on the laptop and I cannot back it up.

    I tried installing the drivers, but get an error telling me that a newer version of desktop software is installed and I must uninstall it first...

    eta: Storm 1, v.5.0.0.328, Vista
    Last edited by firemare; 02-01-2010 at 11:37 PM. Reason: added



  6. #14
    breiti is offline BlackBerryOS Addict Follow breiti On Twitter
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    could you check for me please in options/memory/
    mass storage mode enabled
    and
    auto-enabled when connected?

  7. #15
    firemare is offline BlackBerryOS Enthusiast
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    Everything in memory is either "enabled", "on" or "yes".

  8. #16
    jnepsa's Avatar
    jnepsa is offline BlackBerryOS Wizard
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    Sounds to me like you have a bad driver. I would uninstall DM and device manager and then redownload DM would be best if you have the disk that cam with your phone.
    Posted via mobile device

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