I read all the responses, have tried everything mentioned- kind of. I asked blackberry.com for DM 4.7, only to find it installed 5.0. I uninstalled and tried again- same thing.
When I try to connect my Storm to a USB port on my laptop (any USB port), I get USB device not recognized. This started happening about a week ago. I have no trouble charging it from the wall or the car, but it will not charge on the laptop and I cannot back it up.
I tried installing the drivers, but get an error telling me that a newer version of desktop software is installed and I must uninstall it first...
eta: Storm 1, v.188.8.131.528, Vista
Last edited by firemare; 02-01-2010 at 11:37 PM.