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  1. #1
    Join Date
    Mar 2013
    Posts
    1

    operating system

    my phone is 9850 i tried to load an operating system following the upgrade process but now my phone cant boot or able to complete the upgrade



  2. #2
    Join Date
    Feb 2009
    Location
    Phoenix, AZ
    Device
    BlackBerry Z10
    OS
    10.0.9.2743
    Carrier
    Verizon
    Posts
    7,929
    Hello akyomi, have you disconnected the device yet? Or is it still trying to update?

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