Asurion insurance
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    catstide's Avatar
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    Thumbs up Asurion insurance

    has anyone used this? i have on several occasions and continue to be amazed by their service. i got a call from my son last night telling me that over the weekend he lost his storm:irked:. after i got off the phone with him i logged in to asurions web site and filed a claim. i entered the claim at about 6:30 to 7:00 last night. at 9:16 this morning a storm was delivered to my doorstep.:bigeyes:




  2. #2
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    Quote Originally Posted by catstide View Post
    has anyone used this? i have on several occasions and continue to be amazed by their service. i got a call from my son last night telling me that over the weekend he lost his storm:irked:. after i got off the phone with him i logged in to asurions web site and filed a claim. i entered the claim at about 6:30 to 7:00 last night. at 9:16 this morning a storm was delivered to my doorstep.:bigeyes:
    Wow, that is some good service. :hail:
    Droooooiiiiiid!
    Follow me @Natemz

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    Quote Originally Posted by Natemz View Post
    Wow, that is some good service. :hail:
    +1 :hail::hail:

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    catstide's Avatar
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    i noticed that it came from nashville which is about 3hrs or so away but still.....

  5. #5
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    i have personally never had to use them but you are making me think very highly of them

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    Quote Originally Posted by catstide View Post
    i noticed that it came from nashville which is about 3hrs or so away but still.....
    Us Nashvillians know how to get S@!t done! lol
    Droooooiiiiiid!
    Follow me @Natemz

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    Quote Originally Posted by Natemz View Post
    Us Nashvillians know how to get S@!t done! lol
    :laugh2::laugh2::laugh2:

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    Bryan is offline BlackBerryOS Einstein Follow Bryan On Twitter
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    Wow nice to know that they have great service! Not many places do anymore

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    Vogue Themes is offline BlackBerryOS Inspired
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    I have always had great service through Asurion.

    They ship something like 20,000 phones a day, pretty nuts.

  10. #10
    sunkast Guest
    Doesn't all of T-Mobile use asurion for their smartphone insurance? I've never had a problem, but then again, I've never needed it.

  11. #11
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    Quote Originally Posted by sunkast View Post
    Doesn't all of T-Mobile use asurion for their smartphone insurance? I've never had a problem, but then again, I've never needed it.
    just wait till you have college kids.......

  12. #12
    sunkast Guest
    Quote Originally Posted by catstide View Post
    just wait till you have college kids.......
    Never! :no: :laugh2:

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    i have used them and have loved the speed of the service. First insurance i have ever paid for that i feel is actually worth the money

  14. #14
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    I have used them more than a few times. I dont like the fact that they ship you a refurbished phone first....but they have always made me happy and replaced it if not happy.

    Aplus service Im not happy that the price for insurance and replacement went up.

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    THey are a great company, and yes the ship you a refurb but think about all they have to absorb... 1- damaged phones, if repairable are fixed at their cost
    2- they buy returned phones from carriers and refurb them at their cost
    3- they pay the shipping for you both ways (at least with vzw)
    4- they have just lowered the rates on most phones to 4.49 a month with 39 deductible of 39, and higher end phones is now 6 amonth with a 90, but either way you do the math you are saving a great bit over a full price

  16. #16
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    Wirelessly posted (9630 Tour)

    Quote Originally Posted by sunkast
    Doesn't all of T-Mobile use asurion for their smartphone insurance? I've never had a problem, but then again, I've never needed it.
    I know Sprint & Verizon use them. Sprint updated the OS on my Palm 700w & that phone model no longer worked in my area. Asurion tried giving me a Motorola Q & I said nope, that's a downgrade and fought for a Mogul and they sent me a new one. Since it was due to Sprints software upgrade I didn't have to pay a dime. I did have to fight to get the Mogul but all in all they're worth the money when these things are $500+.

    ~X

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    Quote Originally Posted by Bookers View Post
    I have used them more than a few times. I dont like the fact that they ship you a refurbished phone first....but they have always made me happy and replaced it if not happy.

    Aplus service Im not happy that the price for insurance and replacement went up.
    i got a brand new storm

  18. #18
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    Quote Originally Posted by catstide View Post
    i got a brand new storm
    :cool2: I never doubted the possibilities

    nice going CAT!

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