Hello, mobilefox71, I was hoping to post a solution of the forum as other members can see themselves if they ever have an issue that is similar to your issue posted on 02-07-2012, 10:26 PM.
This BlackBerry Storm 9530, has both CDMA/HSPA and GSM technology and if you want to use your phone with a specific carrier, you may need to read instructions how to connect to which carrier you wish.
Have you read my response I posted 02-13-2012, @ 03:27 AM?
Also, I have provided you the latest BlackBerry Storm 9530 manual below (.PDF format - Adobe Reader 10.1 required)
BlackBerry Storm 9530 Smartphone - Getting Started Guide