ERROR 603 Reset on Touch 9800
Results 1 to 5 of 5

Thread: ERROR 603 Reset on Touch 9800

  1. #1
    Honestrichie1 is offline BlackBerryOS Noobie
    Join Date
    Oct 2013
    Posts
    4
    Liked
    0 times

    ERROR 603 Reset on Touch 9800

    As soon as I downloaded a BBM application update and installed it, my phone hangs and will display white screen Error 603 Reset. The whole thing will have to reboot before it will work again. I also observed other people have same complain after downloading the Bbm update. I even tried to delete the application to install the previous version which has been working well but the new one will not delete. Please what can I do?




  2. #2
    nrnr31's Avatar
    nrnr31 is offline Forum Moderator Follow nrnr31 On Twitter
    Join Date
    Jan 2013
    Location
    Canada
    PIN
    PM me :)
    Device
    Z30
    OS
    OS 10.2.1
    Carrier
    Rogers
    Posts
    163
    Liked
    31 times
    It looks like you might be experiencing this (take a look here): KB23951-"Error 603", "App Error 603", or "JVM 603" appears on the BlackBerry smartphone

    Then scroll down to Workaround, then For BlackBerry Device Software 7.0 and earlier. It basically states to "either perform a hard reset by removing the battery from the BlackBerry smartphone and reinserting it or perform a reload the BlackBerry Device Software."

    The KB articles follow suit in that paragraph.

    Make sure to see if you can backup your data.
    Thanks for visiting and enjoy using your BlackBerry!
    Please my post if it has helped you. Much appreciated!


  3. #3
    Harmeling68's Avatar
    Harmeling68 is offline Forum Moderator Follow Harmeling68 On Twitter Add Harmeling68 on Facebook Add Harmeling68 on Google+ Add Harmeling68 on Linkedin
    Join Date
    Dec 2010
    Location
    Gainesville, FL
    PIN
    3343247B
    Device
    Black Q10
    OS
    10.2.1.1925
    Carrier
    Verizon
    Posts
    555
    Liked
    147 times
    Try this:

    Remove the battery from the back of the BlackBerry smartphone.
    Connect the BlackBerry smartphone to the computer using a USB cable.
    In the BlackBerry Desktop Manager, double-click Application Loader.
    Click Start under the Update Software heading.
    The Device Password dialog appears. If the BlackBerry smartphone is password enabled, enter the password. If the BlackBerry smartphone does not have a password, leave this field empty.
    Click OK.
    If prompted with a list of Available Updates, choose the latest software version by selecting the corresponding check box and then click Next.
    Click the Settings button under the Device backup and restore options.
    Make sure that the Back up device data automatically during the installation process check box is not selected.
    Make sure that the Delete all application data and Erase all currently installed applications check boxes are both selected.
    Click OK on the Settings dialog.
    Insert the battery into the back of the BlackBerry smartphone.
    In the Application Loader wizard, click Next to proceed with the loading process.
    When the process is complete, the Application Loader wizard displays the following message: The loading operation was successful.
    Insert the memory card, if applicable.
    Close the Application Loader wizard.


    Do not restore from a backup. Reinstall your apps one at a time from BlackBerry World. Error 603 is usually caused by a bad app and in your case, probably BBM.
    BB then, now, forever!

  4. #4
    elprofound is offline BlackBerryOS Noobie
    Join Date
    Jan 2014
    Device
    9780
    Posts
    2
    Liked
    0 times
    Hello,
    My own case is a little different, Error 545

  5. #5
    nrnr31's Avatar
    nrnr31 is offline Forum Moderator Follow nrnr31 On Twitter
    Join Date
    Jan 2013
    Location
    Canada
    PIN
    PM me :)
    Device
    Z30
    OS
    OS 10.2.1
    Carrier
    Rogers
    Posts
    163
    Liked
    31 times
    Quote Originally Posted by elprofound View Post
    Hello,
    My own case is a little different, Error 545
    Take a look at this: KB12077-"JVM error 545" appears on the BlackBerry smartphone

    Hope it helps!
    Thanks for visiting and enjoy using your BlackBerry!
    Please my post if it has helped you. Much appreciated!


Similar Threads

  1. Software issue on my BB Touch 9800
    By Adeola Dada in forum BlackBerry Torch 9800
    Replies: 0
    Last Post: 12-01-2013, 02:59 PM
  2. My black berry touch 9800 email setup hangup.
    By Honestrichie1 in forum General BlackBerry Issues
    Replies: 0
    Last Post: 10-24-2013, 08:22 AM
  3. App Error 552 (Reset)
    By Taizivei in forum Get BlackBerry Help!
    Replies: 2
    Last Post: 06-02-2013, 04:41 PM
  4. Reset.cod won't go away... please help!
    By pb4uxplode in forum BlackBerry Storm 9530/9500
    Replies: 7
    Last Post: 01-06-2010, 08:03 AM
  5. Meterberry won't reset w. .148/v7.1.2
    By snmemx in forum BlackBerry Storm 9530/9500
    Replies: 65
    Last Post: 07-02-2009, 09:49 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •