BBM Profile pictures won't change on z10
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Thread: BBM Profile pictures won't change on z10

  1. #1
    dennis duke is offline BlackBerryOS Friend
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    BBM Profile pictures won't change on z10

    Hi guys,
    Im in Nigeria and I'm using a z10, for over a week now I have issues with changing my profile picture on BBM. My contacts don't see any changes on my profile. I've tried everything from battery pulls to trying to reload the OS but nothing seems to work. I like to share pictures on my profile with my contacts a lot, in fact it's one of my best fun activity, now I can't do that.
    Please does anyone have a solution to this? Is it a network issue, do I have to wait for it to sort itself out?
    Also how can we get Blackberry to roll out an update for BBM that allows us to zoom out when setting up profile pics, it's rather annoying as it is.

    Thanks in advance.




  2. #2
    Harmeling68's Avatar
    Harmeling68 is offline Forum Moderator Follow Harmeling68 On Twitter Add Harmeling68 on Facebook Add Harmeling68 on Google+ Add Harmeling68 on Linkedin
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    Hello! You sound like you are really frustrated. First, update your profile to reflect your current information, including the os. I know that this was an issue on some of the earlier builds. Are you on your carrier's os or the latest leaked build (10.1.0.4651)? Also, have you considered downloading the latest Beta BBM? Either one of those should solve your problem. Please post back with what you decide to do or find out.

  3. #3
    dennis duke is offline BlackBerryOS Friend
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    RE:

    Quote Originally Posted by Harmeling68 View Post
    Hello! You sound like you are really frustrated. First, update your profile to reflect your current information, including the os. I know that this was an issue on some of the earlier builds. Are you on your carrier's os or the latest leaked build (10.1.0.4651)? Also, have you considered downloading the latest Beta BBM? Either one of those should solve your problem. Please post back with what you decide to do or find out.
    Thanks for the suggestion. I am currently using a leaked os 10.1.0.2342. Will try to download the latest 10.1.0.4641 and give it a try. Meanwhile how do I download the latest Beta BBM, since there is no way to delete the current one?

    - - - Updated - - -

    Quote Originally Posted by Harmeling68 View Post
    Hello! You sound like you are really frustrated. First, update your profile to reflect your current information, including the os. I know that this was an issue on some of the earlier builds. Are you on your carrier's os or the latest leaked build (10.1.0.4651)? Also, have you considered downloading the latest Beta BBM? Either one of those should solve your problem. Please post back with what you decide to do or find out.
    Thanks for the suggestion. I am currently using a leaked os 10.1.0.2342. Will try to download the latest 10.1.0.4641 and give it a try. Meanwhile how do I download the latest Beta BBM, since there is no way to delete the current one?

  4. #4
    dennis duke is offline BlackBerryOS Friend
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    Hi Harmeling68,
    the os upgrade did the trick. I installed os 10.1.0.4651. Now my profile pics are changing. The os has some improvement in the zoom options for BBM, but more can be done. I like the general feel tho.
    Harmeling68 likes this.

  5. #5
    Rumz is offline BlackBerryOS Noobie
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    Hi all I'm having the same problem as Harmeling68. How can I download beta bbm please? It's so frustrating.

  6. #6
    Harmeling68's Avatar
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    Quote Originally Posted by Rumz View Post
    Hi all I'm having the same problem as Harmeling68. How can I download beta bbm please? It's so frustrating.
    Go to the BetaZone to download the BBM beta. If you're not a member, sign up!

    https://www.blackberry.com/beta/BBMChannels‎
    BB then, now, forever!

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