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Thread: fails to start

  1. #1
    JFK33 is offline BlackBerryOS Noobie
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    Exclamation fails to start

    i have once tried here the help of such devoted and smart users from this forum
    however in 500 views i had 1 reply

    maybe today things will change!

    I need to know what to do if my device fails to start.

    I have full battery, I even bought a new one to be sure is not the battery.
    I press Power button, or I insert the battery and I have the following behavior:

    red lights pops up (not blinking) for 3 seconds... goes out (everything black) for 13 / 14 seconds and comes back again for 3 seconds...

    this is going on forever... only stops if i take out the battery.

    suggestions?




  2. #2
    nrnr31's Avatar
    nrnr31 is offline Forum Moderator Follow nrnr31 On Twitter
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    Hey

    Have you tried to re-load the OS of the device? If that does not work, then it might be a hardware issue. Maybe a new sim?
    Thanks for visiting and enjoy using your BlackBerry!
    Please my post if it has helped you. Much appreciated!


  3. #3
    JFK33 is offline BlackBerryOS Noobie
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    indeed

    Quote Originally Posted by nrnr31 View Post
    Hey

    Have you tried to re-load the OS of the device? If that does not work, then it might be a hardware issue. Maybe a new sim?
    yes, i have tried to use cfp and install one sfi file with supposedly OS, however the red light change from blinking to steady and, im not sure if its need another file.
    im not using sim at all, i just want to see if i can restart the phone, to see imgae displayed in the screen so i can use desktop manager and install new and update OS with connection failure.

    do you know how many files are needed? i had idea that should be 2, one flashimage and one rim file...

  4. #4
    ice2921's Avatar
    ice2921 is offline BlackBerryOS Grand Master Follow ice2921 On Twitter
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