Sticky button BB Q10, other users to?
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Thread: Sticky button BB Q10, other users to?

  1. #1
    Danny Gloudemans's Avatar
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    Sticky button BB Q10, other users to?

    Hello BBos friends,


    Since last week i have a big issue on my Q10. I have notice that my ALT button is not working like he has done in the past. Fist i was thinking it had to do with the leaked os i loaded (10.2.1.1055), but i downgraded to the official OS my provider gave me. And still the ALT key is not working correct.


    Let me tell what the ALT does and not does.
    Normally when you press a key you feel a small click, my ALT key is so strange, when i just toutch gentle the ALT key (so with out pressing it hard) it is activated.


    This means when i just typing on my Q10 and when i need the A it sometimes just type *.


    I have try to clean the keyboard by using compressed air to see if maybe dust was under the button, but still problems is there!!!


    Are there others here on BBos's that have this problem on there Q10? Maybe other keys?


    Please let me know, so that i can create a topic on BlackBerry Community forum.


    Danny
    Last edited by Danny Gloudemans; 12-03-2013 at 01:19 PM.




  2. #2
    nrnr31's Avatar
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    If all else fails, take it in for warranty repair
    Thanks for visiting and enjoy using your BlackBerry!
    Please my post if it has helped you. Much appreciated!


  3. #3
    Danny Gloudemans's Avatar
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    Well i got the Q10 as a promo gift, and i called them. They told me i had to go to phone shop, but when i come to phone shop (i know as a repair employee) you need sales ticket to prove warranty. And when i bring it in for repair, it will take 2-4 weeks (i was told) before i get it back. So maybe i go take my old BlackBerry repair tools, and order a new keyboard and look if i can fix it my self

  4. #4
    Harmeling68's Avatar
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    You will probably need to replace the keyboard from what I've read about similar issues. Have you tried an "electronics safe" cleaner? There are several types that come in a can. But understand that you do so at your own risk. God luck Danny and please post back if you find a solution. Your solution could possibly help the next guy!
    BB then, now, forever!

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