Thread: how to restore bb to factory settings?

Help plz need to restore my BB Bold 9900 to its factory settings, its giving me headaches its slow when downloading and have done all the tricks to speed it up but nope they never worked!!!!!!

To restore your BlackBerry to its factory setting (deleting everything0 perform the follwoing steps:

1. Back up all necessary data
2. expand the Applications panel.
3. Scroll to the All panel and tap the Options icon.
4. Scroll to and tap Security.
5. Tap Security Wipe.
6. To choose which data will be wiped, select or clear the check boxes next to the following options:
   
   • Emails, Contacts, etc.
   • User Installed Applications
   • Media Card ( do not choose this option unless you want to wipe your media card as well.)
   
   
7. Enter blackberry in the text field.
8. Select Wipe Data.

Dude its the browser that's giving me trouble, is there a way to delete it and all its settings and redownload it or restore only its settings, b'coz on the security wipe there's no browser wiping only data and other applications except the browser......

In your browser's options, you'll find " Clear Browsing Data ". Check what you want to delete and press clear now.

But in my opinion, I suggest wiping your device and reloading the OS. But try to clear your browsing data first
Check All In One Guide - How To Upgrade Your Device - with Pictures & Videos for how to upgrade your device OS.
Also Check our Downloads Center for the latest Official OS for your Bold 9900.

Originally Posted by stunnar

Dude its the browser that's giving me trouble, is there a way to delete it and all its settings and redownload it or restore only its settings, b'coz on the security wipe there's no browser wiping only data and other applications except the browser......

You asked how to restore your 9900 to factory settings, so that is the information I provided you with. If your having issue with your browser than that is a separate problem. Since its your browser that is giving you issue please be specific on whats going on. Is it simply slow downloading speeds?

You can use the Reset to Factory Defaults on Wipe IT policy rule to require that a BlackBerry® device reset to the factory default settings when the BlackBerry device receives the Delete all device data and disable device IT administration command over the wireless network. When you change the value for the IT policy rule to Yes and send the IT administration command to the BlackBerry device, the BlackBerry device resets to the factory default settings and permanently deletes all device data. If the BlackBerry device is running BlackBerry® Device Software versions 5.0 and later, the BlackBerry device also deletes the IT policy and removes third-party applications.
If the BlackBerry device is running BlackBerry Device Software version 5.0 and later and you change the value for the IT policy rule to Yes, the BlackBerry device resets to factory default settings when you send the IT administration command, when a user permanently deletes BlackBerry device data, or when the user exceeds the maximum number of password attempts.

Regards,
Kumar

n the General Settings screen, press the menu button and select "Wipe Handheld" from the popup menu.
Confirm that you want to erase all data on the Blackberry, and be sure to select the option to include any third party applications that you might have installed


Regards,
Selva

1. Press and hold the alt key, the right aA key (shift/caps lock) and the del key at the same time.
2. The BlackBerry smartphone will shut down, and the keys can now be released.
3. When the BlackBerry smartphone has restarted the reset is complete.