help!!!!VM

i brought a blackberry curve 8520 and when i had it it had the battery sign with a cross through it (there is nothing wrong with the battery ive tried) and when i try to update it it gets stuck on reconnecting to JVM i there anychance someone can help me???

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Originally Posted by Stefan Fletcher

i brought a blackberry curve 8520 and when i had it it had the battery sign with a cross through it (there is nothing wrong with the battery ive tried) and when i try to update it it gets stuck on reconnecting to JVM i there anychance someone can help me???

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Hello Stefan Fletcher, and welcome to ::bbos::

I sure can assist you, I see you own a BlackBerry Curve 8520 device and we have the latest OS 5.0.0.1096, which I have provided for you below to download, and install onto your Windows PC;

Downloads: Redington_8520_5.0.0.1096

Try to re-attempt connecting your Curve 8520 via USB, make sure no other programs are running on your PC, and if I may suggest, take a look at what version you're using via BlackBerry Desktop Manager, latest version is 7.0.0.

Thank you.