Torch 9800 Data Usage
hello i have torch 9800.
2 months ago i was shocked by my bill showing that i had exceeded my limit of MG by almost double. so i got a data monitor to check my consumption and i noticed that my torch is draining my data.
does anyone knows why is that though i do not have any application working on the background.
my torch is using around 10mg per day and if i do not shut it off it will use more.
the data monitor i got allows me to see the active applications, and when i open it i find those two the BBM and
net_rim_bb_gmail. does anyone knows what is that?
thank you all and i hope you will be able to help me.
Usually high data consumption like that is due to GPS. Is your GPS turned on?
Also, what OS are you running on your device? It may help to upgrade to the most current version.
It is also possible that you are receiving large attachments or HTML emails and/or pictures through BBM. These consume up to 100 times more data than plain text emails/BBMs.
At roughly 15 to 20 kilobytes per plain text email and 4 to 10 kilobytes per BBM, you would have to send/recieve over 500 emails, or over 1000 BBMs per day.
As Joe said, GPS uses data as well, but only if you have Location Data in Options, Device, Location Settings set to Enabled. Make sure this is disabled if it is not already.
Also, if you're not already doing this, make sure that you close all apps when you're done with them. Don't just press the red phone key thinking that it's closed, you have to press the BB key and scroll to close to completely close an app. If not, they keep running in the background, sucking the life out of your battery and data plan.
First of all, let's see what's running on your phone. Press and hold the menu key for a second or two. It's the BB key to the left of the trackpad. What you'll see is a list of apps that are currently running on your phone. Some of these, such as Home, Messages, Browser, BBM, cannot be shut down, but many others can. If you see many other apps in that list, go to one of them. Once it's opened, press the menu key and select Close or Exit. This will properly shut down the app. Note that pressing the red phone button does not shut down the app, it minimizes it to the background where it continues to run and utilize battery power.
Another good habit to get into is to do regular battery pulls. With your phone powered on, remove the battery then replace it. This clears the cache and keeps your phone running smoothly. This is similar to restarting your PC to keep it running well. If you wish to do battery pulls but don't wish to actually remove the battery each time, I recommend a free app called QuickPull. You can even set it to restart your phone at a time when you're not there, so you don't have to worry about it at all. I've included a link to it below.
I hope my recommendations help you. Let us know your results.
Link to QuickPull: Free QuickPull - Download QuickPull - Free Apps from BlackBerry App World
And as everyone has advised, any app that runs off of GPS (most notably Google Maps) is a serious battery killer. Beware of that.
first let me thank you all for your reply.
well to be honest with you i always close all the application or exit them properly.
2nd regarding the GPS yes it was enable and i had disabled it and i will monitor the data now. thank you for that.
i am operating the latest OS .600
and i do not recieve large attachment nor pictures on BBM.
well i turned the GPS off and i will monitor it for today.
just for informations yesterday i removed my SDCard (Memory Card) and monitored the data, it was decreased
does anyone knows why is that?
though the only thing i got on my 2GB SDCard (Memory Card) r music and pictures
Do you have BB Protect installed and enabled?
yes i do have BB protect and it is enabled, but only over wifi
thank u for that. yes it was enabled and i disabled it. i am using the OS .600
but do you know why the data consumption decreased when i removed my SDCard (Memory Card)