i need help!!!
Results 1 to 8 of 8

Thread: i need help!!!

  1. #1
    crocker is offline BlackBerryOS Noobie
    Join Date
    Sep 2011
    Device
    9800
    OS
    6
    Posts
    3
    Liked
    0 times

    i need help!!!

    Hi Guys im new. great site. i have a HUGE prob. my torch download speed is really slowing down. i tried everything. closed apps, deleted apps, improved storage, did a wipe a.d loaded the new update that was on desktop man. i really enjoy my phone but this is killing my BB experience. please help...




  2. #2
    ice2921's Avatar
    ice2921 is offline BlackBerryOS Grand Master Follow ice2921 On Twitter
    Join Date
    Sep 2010
    Location
    USA
    Device
    Z10
    OS
    10.0.10.684
    Carrier
    AT&T
    Posts
    2,544
    Liked
    752 times
    Who is your carrier?

  3. #3
    crocker is offline BlackBerryOS Noobie
    Join Date
    Sep 2011
    Device
    9800
    OS
    6
    Posts
    3
    Liked
    0 times
    Quote Originally Posted by ice2921 View Post
    Who is your carrier?
    Vodacom, but its not the carrier, I held up 2 torches next to each other to download the same thing on same carrier, mine was way slower, 7-8kbs

  4. #4
    ice2921's Avatar
    ice2921 is offline BlackBerryOS Grand Master Follow ice2921 On Twitter
    Join Date
    Sep 2010
    Location
    USA
    Device
    Z10
    OS
    10.0.10.684
    Carrier
    AT&T
    Posts
    2,544
    Liked
    752 times
    Is wifi turned on?

  5. #5
    csussen's Avatar
    csussen is offline BlackBerryOS Inspired
    Join Date
    Dec 2010
    Device
    9810
    OS
    7.0.0.317
    Posts
    132
    Liked
    40 times
    Quote Originally Posted by crocker View Post
    Vodacom, but its not the carrier, I held up 2 torches next to each other to download the same thing on same carrier, mine was way slower, 7-8kbs
    In most cases slow download speed isn't due to a problem with your device.
    What is the download speed difference between the two devices?

  6. #6
    Blackberry Unlocking is offline BlackBerryOS Enthusiast
    Join Date
    Sep 2011
    Location
    Online
    Device
    Blackberry
    Posts
    88
    Liked
    13 times
    Contact your carrier and ask for help... maybe something is wrong there.
    Blackberry unlocking
    Unlock Blackberry online

  7. #7
    crocker is offline BlackBerryOS Noobie
    Join Date
    Sep 2011
    Device
    9800
    OS
    6
    Posts
    3
    Liked
    0 times
    Quote Originally Posted by csussen View Post
    In most cases slow download speed isn't due to a problem with your device.
    What is the download speed difference between the two devices?
    wifi is off and mine runs at less than 10kb/s. the other torch downloads at 50kb/s +.
    they are both on the same carrier, downloading the same content.

  8. #8
    Blackberry Unlocking is offline BlackBerryOS Enthusiast
    Join Date
    Sep 2011
    Location
    Online
    Device
    Blackberry
    Posts
    88
    Liked
    13 times
    If reinstalling the OS won't help then it's something that is related to the carrier - call your carrier first to see if everything is OK on their end.
    There also can be a small chance that something with the hardware is bad, but I'm i a doubt that this is the problem.
    Blackberry unlocking
    Unlock Blackberry online

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •