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  1. #1
    Join Date
    Mar 2009
    Location
    Northern Calif.
    Device
    Storm 9530
    OS
    v.5.0.0.328 4.2.0.128
    Posts
    86

    Hotmail Requires password confirmation

    I just got a "Do not Reply" message from RIM stating that MSN Hotmail,Live Messenger require revalidation of password?

    "Must confirm your hotmail.com password on your Blackberry device by May 1 to continue sending or receiving email messages for this account"
    To revalidate your account:
    1. Click the Email settings
    2. Go to Email Accounts
    3. Edit the Email account
    4. Type the password
    5. Click Save

    Is this a routine request for a Blackberry? (This is my first)

    I know my user name but my normal password for e-mails is not being accepted. When I type forgot my password I get the reply "It has been succesfully sent to my Blackberry device" I don't have it in my e-mails?
    Where would it be sent? I don't use BB Messenger on my Storm.



  2. #2
    Join Date
    Mar 2009
    Location
    Pa
    PIN
    yes
    OS
    5.0.xxx/.40
    Posts
    1,626
    painlessone, this could be something with the Hotmail server. I had the same happen to me with my Comcast email. Turned out to be an outage on Comcast. There could have be a drop in the sever and when your bb checked for messages, it got and error. Thus the reply you received.

  3. #3
    Join Date
    Mar 2009
    Location
    Northern Calif.
    Device
    Storm 9530
    OS
    v.5.0.0.328 4.2.0.128
    Posts
    86
    Thank You for the reply. The only thing was it said I had until May 1st to reply which didn't seem like an error message. If they shut me off, I will call Verizon I guess.



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