Busted or cracked screen isn't covered by warranty. Mine is covered by insurance.
Originally Posted by burridge007
Keep at them I chose not to have insurance when I bought mine, then had a change of heart after 4 months. What I did was email verizon for the my account page and just told them I was not offered insurance when I bought it. Now I see some of the storms are having problems and I just want to be covered "in case". I recieved a response the next day saying she was looking into it and would let me know. About 4 days later she emailed and called me to say that she was able to add insurance to my account. One the the reasons I have stayed and will never leave Verizon. Outstanding customer service and they have never failed me yet, and I have been a customer since the brick phone days with airtouch.
Originally Posted by rufunky
Hope this helps.
Originally Posted by bmtenney
I too am waiting for that phone call ..
They said to give it a few days :drive:
I've had a few phones stolen, warranty wont cover that...for the small monthly fee, insurance all the way.
Yes insurance always for me. Been without and now I know better.
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