BDM issues
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Thread: BDM issues

  1. #1
    Irishlad87 is offline BlackBerryOS Friend
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    BDM issues

    can someone please explain to me why when i just downloaded BDM from BB and tried to load it i get this error "the wizard was interrupted before BD software could be completely installed."




  2. #2
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    Quote Originally Posted by Irishlad87 View Post
    can someone please explain to me why when i just downloaded BDM from BB and tried to load it i get this error "the wizard was interrupted before BD software could be completely installed."
    If you are referring to Desktop Manager, it sounds like you either have a corrupt download or are installing under a system that requires administrative privileges.

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    Irishlad87 is offline BlackBerryOS Friend
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    i downloaded it from the cd and i went to uninstall it and it wont let me so i downloaded it from the official website and i get that error. and im getting angry bc my desktop is getting fixed and i want to use my bdm to change up my OS

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    Quote Originally Posted by Irishlad87 View Post
    i downloaded it from the cd and i went to uninstall it and it wont let me so i downloaded it from the official website and i get that error. and im getting angry bc my desktop is getting fixed and i want to use my bdm to change up my OS
    So you are installing this on a "temporary" or "back-up" PC? I would boot into safe mode to load only necessary drivers and remove the installations of DM. Then, restart into a normal Windows start-up and install DM with admin privs.

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    Irishlad87 is offline BlackBerryOS Friend
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    no its my personal laptop but when it wouldnt work on this i put it on the family desktop

  6. #6
    Irishlad87 is offline BlackBerryOS Friend
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    from safe mode can i just delete everything about BDM and then start all over again?

  7. #7
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    Quote Originally Posted by Irishlad87 View Post
    from safe mode can i just delete everything about BDM and then start all over again?
    Safe mode will allow you to boot the machine with minimal drivers loaded. This may help in the removal process. I would try that first, then go through your standard "Add/Remove Programs" options and remove everything DM related.

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    Irishlad87 is offline BlackBerryOS Friend
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    thanks its just odd that it works fine on the desktop maybe thats why its called B-Desktop-M and not B-Laptop-M lol

  9. #9
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    Quote Originally Posted by Irishlad87 View Post
    thanks its just odd that it works fine on the desktop maybe thats why its called B-Desktop-M and not B-Laptop-M lol
    It could be a combination of all sorts of things. Software loaded on the laptop vs. desktop, driver conflicts, OS updates/service packs installed or not...numerous things.

  10. #10
    Irishlad87 is offline BlackBerryOS Friend
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    ill check it out later on

  11. #11
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