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  1. #1
    Join Date
    Jul 2009
    Location
    TOLEDO,OHIO
    PIN
    3163FD58
    Device
    curve 8520
    OS
    5.0.0.459
    Posts
    81

    Problem opening messages

    hi i am having a problem opening messages on my storm. i used to be able to open a message and then open the picture,by clicking on, "get link " now it says get html what did i do to my storm



  2. #2
    Join Date
    May 2009
    Location
    Hermosa Beach, CA
    PIN
    Ask Me
    Device
    9550
    OS
    Personalized Hybrid
    Posts
    2,179
    What OS are you running right now? Hybrid?

  3. #3
    Join Date
    Jul 2009
    Location
    TOLEDO,OHIO
    PIN
    3163FD58
    Device
    curve 8520
    OS
    5.0.0.459
    Posts
    81

    messages

    i was playing with the phone last night and did something wrong, not sure what i did. i was trying to increase memory buy resetting the browers config and cache settings



  4. #4
    Join Date
    May 2009
    Location
    Hermosa Beach, CA
    PIN
    Ask Me
    Device
    9550
    OS
    Personalized Hybrid
    Posts
    2,179
    Quote Originally Posted by RICKING View Post
    i was playing with the phone last night and did something wrong, not sure what i did. i was trying to increase memory buy resetting the browers config and cache settings
    Have you tried a battery pull?

  5. #5
    Join Date
    Jul 2009
    Location
    TOLEDO,OHIO
    PIN
    3163FD58
    Device
    curve 8520
    OS
    5.0.0.459
    Posts
    81

    messages

    it is not a memory problem. when i get a message with attachments i used to be able to open them...now i cannot what am i doing wrong.



  6. #6
    Join Date
    Mar 2009
    Location
    Los Angeles, CA
    Device
    9630/9550/9530/
    Posts
    8,538
    Quote Originally Posted by RICKING View Post
    hi i am having a problem opening messages on my storm. i used to be able to open a message and then open the picture,by clicking on, "get link " now it says get html what did i do to my storm
    Go into your email app. Hit the BB button, options, then email settings. The you should see your email account. In their, should be a setting called Enable HTML email. Make sure that is set to Yes.

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