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  1. #1
    Join Date
    Mar 2009
    Location
    Ohio
    PIN
    30494538
    Device
    9530 Storm
    OS
    5.0.0.191
    Posts
    14

    PC not finding device software HELP .191

    I have tried everything that I know, but I must be missing something!

    Trying to load OS 5.0.0.191

    I uninstalled previous device software

    Installed 5.0.0.191 - Removed RIM internal apps from control panel

    Deleted vendor.xml from program files > common files > RIM > app loader

    Wiped 9530 & got the 507 error - Reload software

    Tried DM 5.0

    Tried app loader from program files > common files > RIM > app loader.exe

    Tried BBSAK v1.5

    Disconnected from internet connection and still nothing

    * I am using Windows 7 enterprise 64 bit and yes I configured usb root settings to not allow it to conserve power

    Don't know what else to try!! Please Help!



  2. #2
    Join Date
    May 2009
    Location
    Walla Walla Wa
    PIN
    ned her ag
    Device
    Storm
    OS
    8959765.655we80.754.
    Posts
    1,290
    Wirelessly posted (storm 9530)

    Did you restart your computer after .191 install. I had a window on mine that popped asking for that..

  3. #3
    Join Date
    Mar 2009
    Location
    Ohio
    PIN
    30494538
    Device
    9530 Storm
    OS
    5.0.0.191
    Posts
    14
    Yes, it did prompt me to reboot and I did. Although I thought that was odd. I must be missing something somewhere, or it is something with Windows 7 RTM?



  4. #4
    Join Date
    Mar 2009
    Location
    Ohio
    PIN
    30494538
    Device
    9530 Storm
    OS
    5.0.0.191
    Posts
    14
    I was able to load the new OS on my XP desktop, so it must be something with Windows 7.

    I DID use DM 5.0 to backup my 9530 and then used BBSAK to wipe phone all on the Windows 7 with no prob.

    It just won't find the device software 5.0.0.191 installed on the laptop. I uninstalled the device software and re loaded it several times and still no dice.

    After loading OS on windows xp, I ran DM on windows 7 to restore backup with no problem, but it still doesn't "see" device software 5.0??
    Last edited by grayzweb; 08-29-2009 at 07:16 PM.

  5. #5
    sunkast Guest
    Search your computer to see if there are any other copies of vendor.xml. I've used Win 7 RC to load OS's before. Also, if you open up DM, click on help > About > Device software, you should see the OS listed. If you don't, it's not installed.



  6. #6
    Join Date
    May 2009
    Location
    Walla Walla Wa
    PIN
    ned her ag
    Device
    Storm
    OS
    8959765.655we80.754.
    Posts
    1,290
    Wirelessly posted (storm 9530)

    What :haha: said... Make sure you do an advanced search! And don't do it specific to date!

  7. #7
    Join Date
    Mar 2009
    Location
    Ohio
    PIN
    30494538
    Device
    9530 Storm
    OS
    5.0.0.191
    Posts
    14
    Ok DM > help> about > device software does show 5.0.0.191 so it must be a vendor file hiding somewhere.

    EDIT** I found it It was under users, because when I installed it I must have selected to install for only my login only instead of all users. I knew I must have overlooked something!

    THANKS FOR YOUR HELP!!

    *(As a side note, I am LOVING 5.0.0.191 WOW !! i was just going to try it and then go back, but I really like it despite no RIM apps or camera) Thanks for the leak guys!
    Last edited by grayzweb; 08-29-2009 at 09:45 PM.

  8. #8
    sunkast Guest
    Glad you were able to find it.

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