hi guys i recently have issue with my blackberry 9930. i changed a broken lcd and the keypad stopped working thereafter, i changed it to a new one but its still the same result. a friend told told me i needed to reload it OS and i went ahead and remove the old OS and presently i'm having problems installing a new OS please help
Sounds like the problem might be in the hardware and not the software. I say that because you said "After changing the lcd, the keypad still didn't work"?
I've changed a few keypads and lcd's and it's a very intricate process! If ONE thing isn't put together right, it ALL fails. I've never heard of a "keyboard not working" problem that came from an OS problem.
That being said, please try to explain exactly what the history is, what happen, and where you are right now in regards to your BlackBerry.
Thanks for your hint. presently i'm trying to install a new OS because i already remove the old OS and seem like i'm finding it difficult to install. i tried using bbsak to install it because its same application i used in removing it the first place so, as it is now i need help cause i don't wanna lose the phone. kindly assist on how to get the OS 7.1 for blackberry 9930. the phone is blank presently even my blackberry desktop manager couldn't connect to it because there's no software in it.