I've been with this device for over a year now and never had a problem i coudln't fix, about 3 weeks ago i plugged the device to my computer to the desktop software and a downgrade option appeared i hit apply changes and everything went smooth, when the device loaded up a blackberry id update appeared and i proceeded like nothing, everything was fine but the device started to froze on certain times forcing me to restart it, i went ahead and plugged it to the computer and the whole thing went again as i explained.
the device was just acting up so i decided not to do the downgrade, still the problems persisted. today ive spent the whole day trying to stop it from rebooting, and trying to stop it from freezing following several post on this website, nothing worked, now the device wont start up.
I dont know what to do anymore, please HELP!!!