Office 2007 doc attachments
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Thread: Office 2007 doc attachments

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    ryano2121 is offline BlackBerryOS Friend
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    Office 2007 doc attachments

    I have the most recent version of docs to go. The program will open Office 2007 docs (.docx, .xlsx) files saved to my device. I can open .doc and .xls e-mail attachments fine. It will not open .docx and .xlsx e-mail attachments though. Is there a solution?




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    Bryan is offline BlackBerryOS Einstein Follow Bryan On Twitter
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    Quote Originally Posted by ryano2121 View Post
    I have the most recent version of docs to go. The program will open Office 2007 docs (.docx, .xlsx) files saved to my device. I can open .doc and .xls e-mail attachments fine. It will not open .docx and .xlsx e-mail attachments though. Is there a solution?
    Try this Ryano- on your phone

    options>advanced options>applications> highlight blackberry attachment service>click bb key>edit default permissions and change everything to allow

    And let us know how that works

  3. #3
    ryano2121 is offline BlackBerryOS Friend
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    I set the default permissions to allow and did a battery pull.

    Using BB File Scout or browsing from DocsToGo directly, the icon to the left of the doc shows up as a recognized file type.

    When I go through the attache file process and browse to the same file, the icon to the left of the same doc shows an unrecognized file type.

    If I e-mail it to myself, it shows as an unrecognized file type and cannot open the file.

    When I e-mail the earlier Office docs (.doc and .xls) they open fine.

  4. #4
    Laney's Avatar
    Laney is offline BlackBerryOS Master
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    hmm, i just sent myself a xlsx file and it opened just fine... i know you said you are on the most recent version of DocsToGo but do you mind checking the version for us?

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    I was having this problem not that long ago and i just reinstalled Docs to go and after that it would open them :-)

  6. #6
    ryano2121 is offline BlackBerryOS Friend
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    Version number is 1.007 (042)

  7. #7
    Kris's Avatar
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    Quote Originally Posted by ryano2121 View Post
    Version number is 1.007 (042)

    Hmmm looks like my Docs to go is out of date haha


  8. #8
    Laney's Avatar
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    i was still on 1.006, upgrading now and will test

  9. #9
    Laney's Avatar
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    ok, i am on the same version now and can still open the files. have you tried uninstalling DocsToGo and reinstalling?

  10. #10
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    I have a Storm 9530 that came w/Docs-to-Go v1.006.052. Since I did not purchase it as a stand-alone product am I entitled to an upgrade and if so, where do I get it?

  11. #11
    Laney's Avatar
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    Quote Originally Posted by ktklein View Post
    I have a Storm 9530 that came w/Docs-to-Go v1.006.052. Since I did not purchase it as a stand-alone product am I entitled to an upgrade and if so, where do I get it?
    if you click on one of the icons (wordtogo or sheettogo, etc) and agree to the terms and conditions then hit bb button there is "check for upgrades" option. it will then ask you to register, you just have to put in your name, address and all that good stuff and then you upgrade

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    ktklein's Avatar
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    Now that was just too easy. Thanks for the help; can't believe I couldn't figure that one out.

  13. #13
    Laney's Avatar
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    Quote Originally Posted by ktklein View Post
    Now that was just too easy. Thanks for the help; can't believe I couldn't figure that one out.
    your welcome, its the simple things that always get me too :lmao:

  14. #14
    ryano2121 is offline BlackBerryOS Friend
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    I deleted and reinstalled DocsToGo. Now it is even worse! It still won't open 2007 attachments. But now when I open any of the 3 DocsToGo programs, the screen will not change to landscape and the keyboard will not disappear. Even when I open a doc the screen is stuck in portrait and the keyboard stays on.

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    Bryan is offline BlackBerryOS Einstein Follow Bryan On Twitter
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    Quote Originally Posted by ryano2121 View Post
    I deleted and reinstalled DocsToGo. Now it is even worse! It still won't open 2007 attachments. But now when I open any of the 3 DocsToGo programs, the screen will not change to landscape and the keyboard will not disappear. Even when I open a doc the screen is stuck in portrait and the keyboard stays on.
    Go to options>advanced>applications>highlight docs to go>hit bb key and enable or disable compatibility mode

    See if that works

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    ryano2121 is offline BlackBerryOS Friend
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    Maybe this is part of my problem. After loading a hybrid, can I still connect to Desktop Manager? If so, can I use the application service in Desktop Manager?

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    Wirelessly posted

    Quick question...where can I download docs to go? I loaded the .151 leak and forgot to install docs to go and right now I'm away from my computer. Is there an OTA? Thanks.

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    olta777 is offline BlackBerryOS Wizard
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    Quote Originally Posted by thetruth View Post
    Wirelessly posted

    Quick question...where can I download docs to go? I loaded the .151 leak and forgot to install docs to go and right now I'm away from my computer. Is there an OTA? Thanks.
    Here is the link:

    Docs To Go OTA


  19. #19
    Seanren78's Avatar
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    Smile

    Quote Originally Posted by olta777 View Post
    Here is the link:

    Docs To Go OTA


    Thanks olta777....I needed this one!
    Driphter.com Co-Owner

  20. #20
    jlevy73's Avatar
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    Quote Originally Posted by olta777 View Post
    Here is the link:

    Docs To Go OTA

    Nice Olta could never find an OTA for this. Thanks.

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