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  1. #1
    Join Date
    Mar 2013
    Location
    Nigeria
    Device
    Blackberry 9380
    OS
    OS 7.1
    Posts
    3

    Bold 9700 restarts on turning on mobile network after upgrading to OS 6

    I just upgraded my Bold 9700 to OS 6 and it keeps restarting each time i try to turn on the mobile network.

    Please Help!!!!!



  2. #2
    Join Date
    Feb 2009
    Location
    Phoenix, AZ
    Device
    BlackBerry Z10
    OS
    10.0.9.2743
    Carrier
    Verizon
    Posts
    7,929
    Try a couple battery pulls in succession. If that doesn't work, sounds like you need to re-install the OS.

    Sometimes updating to a major OS from another can cause hangups.

  3. #3
    Join Date
    Mar 2013
    Location
    Nigeria
    Device
    Blackberry 9380
    OS
    OS 7.1
    Posts
    3
    yea. i tried the battery pull more than five times and it didn't work.



  4. #4
    Join Date
    Feb 2009
    Location
    Phoenix, AZ
    Device
    BlackBerry Z10
    OS
    10.0.9.2743
    Carrier
    Verizon
    Posts
    7,929
    Yep, I'd re-install then.

    The latest OS for your device is here... TMobileAustria_9700_6.0.0.749 - Downloads - BlackBerryOS.com

    How to re-install OS guide here... All In One Guide - How To Upgrade Your Device - with Pictures & Videos

    Let us know how it works out for you.

  5. #5
    Join Date
    Jun 2011
    Location
    St. Louis region
    Device
    Z10
    Posts
    191
    I loaded OS6 on my 9700 a couple years ago using all the info found here at BBOS. I did not have any issues with reboots or anything of that nature. Thing was that some things just didn't work right when on 6. I reloaded a second time and after a couple days gave up and went back to OS5. Some people just have issues for some reason trying to run 6 on a 9700. I don't think anyone ever figured out why



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