My Blackberry Curve 8520 screen shows a blank white screen
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Thread: My Blackberry Curve 8520 screen shows a blank white screen

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    Ace242 is offline BlackBerryOS Noobie
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    Question My Blackberry Curve 8520 screen shows a blank white screen

    I was using my phone one night and out of nowhere my phone screen when white. I tried removing the battery and placing it back into my phone but that did not work, it still has a blank white screen. I also saw information online stating I should use my App loader but that also did not work out for me. Is this a screen problem or is my motherboard(mainboard) not working...Please help me




  2. #2
    Harmeling68's Avatar
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    Hello Ace242! Sorry to hear about your troubles. Was there an error code on the white screen? Have you tried seeing if the Desktop Manager will prompt you to reload your software? Please post back and let's see if we can bring that BB back to life!
    BB then, now, forever!

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    Ace242 is offline BlackBerryOS Noobie
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    there was nothing on the screen at all, just a white screen no logo or anything else. Whe I opened Desktop Manager it told me that it could not connect to my device and it told me to update so I tried and it stated that there was no update available. Also I was trying to restore it from Desktop Manager and it would not allow me to.

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    Walter66's Avatar
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    You might try rebooting the device while connected to the desk top. This should prompt a repair or update message . When it asks you to update under update it should say see available versions and select . Then select the current version even though it says it is installed and reload it.
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    Harmeling68's Avatar
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    Thanks Walter! Try this Ace242: Open your Desktop Manager. Then while your phone is connected with your usb cable, do a battery pull. When your device boots back up, see if you arent prompted to update your software. Important: Wait until the phone boots completely up to update. Please post back!
    BB then, now, forever!

  6. #6
    Ace242 is offline BlackBerryOS Noobie
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    I don't see anything that says "see available update"

    - - - Updated - - -

    That is what happens when I connect my blackberry to Desktop Manager
    My Blackberry Curve 8520 screen shows a blank white screen-untitled.jpg

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    Harmeling68's Avatar
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    Quote Originally Posted by Ace242 View Post
    I don't see anything that says "see available update"

    - - - Updated - - -

    That is what happens when I connect my blackberry to Desktop Manager
    Click image for larger version. 

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    If you'll notice, it has an "update" option. Click on that and it should prompt you to reload the software.
    BB then, now, forever!

  8. #8
    Ace242 is offline BlackBerryOS Noobie
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    when I click update it told me that there are no available updates for my device. My BB Curve's version now is version 1 so I know that there should be atleast 1 upgrade for it.

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    Harmeling68's Avatar
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    Quote Originally Posted by Ace242 View Post
    when I click update it told me that there are no available updates for my device. My BB Curve's version now is version 1 so I know that there should be atleast 1 upgrade for it.
    On that same screen that says "no available updates", is there a "view other/older versions" option?
    Last edited by Harmeling68; 01-18-2013 at 06:50 AM.
    BB then, now, forever!

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    Ace242 is offline BlackBerryOS Noobie
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    no it does not

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    Joe Jerde's Avatar
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    Looks like you may have to reinstall the device drivers.

    Click the button in the bottom right of a post to say thanks!
    Downloads Center | Rules and Guidelines l BlackBerry 10 Zone

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    Ace242 is offline BlackBerryOS Noobie
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    is that hard to do?

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    Uzair Hayat is offline BlackBerryOS Noobie
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    According to my understanding, I had this issue once,
    1) The screen's strip might be loose, you would have to give that for repair and that is not very costly,
    2) You can try reflashing your phone. Connect it to the computer, Launch AppLoader, and start the flash. Do note that all content would be deleted.
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    gillharry is offline BlackBerryOS Noobie
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    Quote Originally Posted by Harmeling68 View Post
    Hello Ace242! Sorry to hear about your troubles. Was there an error code on the white screen? Have you tried seeing if the Desktop Manager will prompt you to reload your software? Please post back and let's see if we can bring that BB back to life!
    Hi , i have the same problem , there wasnt any eror code , but i can connect to the desktop software and ive done the update . but the screen still white , why ?

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    BlackBrush is offline BlackBerryOS Noobie
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    white screen

    my blackberry curve 8520/30 has a blank white screen,it does not have an error code and it does not show the loading bar,as soon as i put in the battery it shows the white screen

  16. #16
    Honestrichie1 is offline BlackBerryOS Noobie
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    I think you will need to change your screen. But before you do please check if the screen plug is properly fix. This could be as a result of shock. It happened to me but as soon as I fix a new screen it came back alive.

  17. #17
    Cobby Jy is offline Registered Member
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    Arrow blackberry curve 8520 screen shows a blank white screen

    Quote Originally Posted by Honestrichie1 View Post
    I think you will need to change your screen. But before you do please check if the screen plug is properly fix. This could be as a result of shock. It happened to me but as soon as I fix a new screen it came back alive.

    Hey buddy, this not a problem with the mother board or any software; reinstalling any software will only lead to the same issue. check if battery has swollen, there is inappropriate supply of power which makes it go blank and replace it with a new one

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