Thread: 9860 won't start up

my blackberry 9860 won't start up, allways loading 80% then stuck. i allready upgrade but nothing happen anyone have the sollution please?

Originally Posted by felipe

my blackberry 9860 won't start up, allways loading 80% then stuck. i allready upgrade but nothing happen anyone have the sollution please?

Try doing a few battery pulls in succession. So take the battery out, wait about 15 seconds, put it back in. Then repeat for about 3 times, until on the 4th time let the battery stay in and try and load the phone.

Originally Posted by Joe Jerde

Try doing a few battery pulls in succession. So take the battery out, wait about 15 seconds, put it back in. Then repeat for about 3 times, until on the 4th time let the battery stay in and try and load the phone.

i have try that tips but still not workin

Originally Posted by felipe

i have try that tips but still not workin

Have you backed up your phone?

no solution for my 9860?

There is a solution, but it involves re-installing your OS. As Ice asked whether you backed up your device as once you re-install the OS you will lose any information that wasn't backed up.

So, if you don't mind losing the information that's on your device then I would recommend re-installing the same OS, or another OS version.

Originally Posted by Joe Jerde

There is a solution, but it involves re-installing your OS. As Ice asked whether you backed up your device as once you re-install the OS you will lose any information that wasn't backed up.

So, if you don't mind losing the information that's on your device then I would recommend re-installing the same OS, or another OS version.

Thanks Joe It's work

Originally Posted by felipe

Thanks Joe It's work

Great! Good to hear. How is the OS working for you? Did you install a new OS or the same one?