9860 won't start up
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  1. #1
    felipe's Avatar
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    9860 won't start up

    my blackberry 9860 won't start up, allways loading 80% then stuck. i allready upgrade but nothing happen anyone have the sollution please?




  2. #2
    Joe Jerde's Avatar
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    Quote Originally Posted by felipe View Post
    my blackberry 9860 won't start up, allways loading 80% then stuck. i allready upgrade but nothing happen anyone have the sollution please?
    Try doing a few battery pulls in succession. So take the battery out, wait about 15 seconds, put it back in. Then repeat for about 3 times, until on the 4th time let the battery stay in and try and load the phone.

    Click the button in the bottom right of a post to say thanks!
    Downloads Center | Rules and Guidelines l BlackBerry 10 Zone

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    Quote Originally Posted by Joe Jerde View Post
    Try doing a few battery pulls in succession. So take the battery out, wait about 15 seconds, put it back in. Then repeat for about 3 times, until on the 4th time let the battery stay in and try and load the phone.
    i have try that tips but still not workin

  4. #4
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    Quote Originally Posted by felipe View Post
    i have try that tips but still not workin
    Have you backed up your phone?

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    felipe's Avatar
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    no solution for my 9860?

  6. #6
    Joe Jerde's Avatar
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    There is a solution, but it involves re-installing your OS. As Ice asked whether you backed up your device as once you re-install the OS you will lose any information that wasn't backed up.

    So, if you don't mind losing the information that's on your device then I would recommend re-installing the same OS, or another OS version.

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    felipe's Avatar
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    Quote Originally Posted by Joe Jerde View Post
    There is a solution, but it involves re-installing your OS. As Ice asked whether you backed up your device as once you re-install the OS you will lose any information that wasn't backed up.

    So, if you don't mind losing the information that's on your device then I would recommend re-installing the same OS, or another OS version.
    Thanks Joe It's work
    Joe Jerde likes this.

  8. #8
    Joe Jerde's Avatar
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    Quote Originally Posted by felipe View Post
    Thanks Joe It's work
    Great! Good to hear. How is the OS working for you? Did you install a new OS or the same one?

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