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  1. #9
    Join Date
    Jun 2014
    Device
    9860
    OS
    BB
    Posts
    1

    Unhappy PLEASE HELP

    How do you re-install the OS if the phone doesn't boot? the white line freezes at 80% and nothing happens after it. PLEASE HELP


    Quote Originally Posted by Joe Jerde View Post
    There is a solution, but it involves re-installing your OS. As Ice asked whether you backed up your device as once you re-install the OS you will lose any information that wasn't backed up.

    So, if you don't mind losing the information that's on your device then I would recommend re-installing the same OS, or another OS version.



  2. #10
    Join Date
    Jul 2013
    PIN
    282DC6A9
    Device
    9860
    OS
    7.0
    Posts
    3
    Joe please kindly help me out ......the same thing is happening to my blackberry 9860.. but i dont know how to re-install another OS. please i need a fast and working solution as soon as possible..Thanks for a;lways been there for me.

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