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Results 9 to 16 of 17

  1. #9
    Join Date
    Sep 2010
    Location
    USA
    Device
    Z10
    OS
    10.0.10.684
    Carrier
    AT&T
    Posts
    2,544
    You should be able to use BBSAK to wipe it.



  2. #10
    Join Date
    Aug 2012
    Device
    9360
    OS
    7.1
    Posts
    8
    is that the wipe option or the factory reset? the wipe option deletes the os then id have to reload the os wouldnt i? i havent got a problem ding that because its easy enough, does that clear all data?

  3. #11
    Join Date
    Sep 2010
    Location
    USA
    Device
    Z10
    OS
    10.0.10.684
    Carrier
    AT&T
    Posts
    2,544
    You can just do a factory reset.



  4. #12
    Join Date
    Aug 2012
    Device
    9360
    OS
    7.1
    Posts
    8
    ok ive done that and its booted back up to the terms and conditions screen does that sound like its wiped?
    Last edited by bill9360; 08-29-2012 at 08:11 AM.

  5. #13
    Join Date
    Mar 2012
    Location
    South Africa
    Device
    Curve 9360
    OS
    V 7.1.0.391
    Carrier
    MTN
    Posts
    34
    Yes its clean, there will be no contacts, bbm contacts and email etc.....just like the day you got it fresh in the box.



  6. #14
    Join Date
    Aug 2012
    Device
    9360
    OS
    7.1
    Posts
    8
    Quote Originally Posted by F0xx386 View Post
    Yes its clean, there will be no contacts, bbm contacts and email etc.....just like the day you got it fresh in the box.
    great stuff thanks does that also clear out any old media on the device like music and downloads ect?

  7. #15
    Join Date
    Mar 2012
    Location
    South Africa
    Device
    Curve 9360
    OS
    V 7.1.0.391
    Carrier
    MTN
    Posts
    34
    A wipe, done either by desktop manager apploader, BBSAK or other 3rd party software will only wipe the phones internal memory, also called device memory and sometimes also labeled as on device memory.

    Your external memory is ur Micro SD Card, the wipe will not affect this, whatever pictures, mp3s, videos you stored on SD will remain untouched. I'f you did do a backup of your BBM contacts from your phone to your SD card previously, this info will also remain as is. The simple thing to do is to remove your SD and SIM card also before sending for repairs. Also any contacts info saved to sim card is not affected during wipe.

  8. #16
    Join Date
    Aug 2012
    Device
    9360
    OS
    7.1
    Posts
    8
    yeah the sim and the sd were removed when i did the wipe with bbsak so all the internal pictures contacts memos ect will all be gone? thanks for your reply so far

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