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  1. #9
    Join Date
    Aug 2012
    Device
    Bold 9900
    OS
    7.1
    Posts
    5
    Okay so I updated the OS but it hasn't fixed the problem, the phone continues to reboot on its own!



  2. #10
    Join Date
    Feb 2009
    Location
    Phoenix, AZ
    Device
    BlackBerry Z10
    OS
    10.0.9.2743
    Carrier
    Verizon
    Posts
    7,929
    So the next step we take is looking at the hardware as the possible problem.

    How old is your battery? Maybe try a different battery for a day to see if it still happens.

  3. #11
    Join Date
    May 2013
    PIN
    28797396
    Device
    blackberry 9900
    OS
    7.1.0
    Posts
    5
    I have the same issue, did everything you said and still nothing, the battery is not the problem, idk if this makes it any different but my blackberry is a bold 9900, 7.1 bundle 1716. when i restart it once it blacks out or dims, or fades it wont do anything no matter which buttons i press, i have ro take the battery off and put it in again and wait for the phone to load for it to work again.



  4. #12
    Join Date
    Jan 2013
    Location
    Canada
    PIN
    PM me :)
    Device
    Z30
    OS
    OS 10.3.2
    Carrier
    Rogers
    Posts
    163
    Have you removed all your third party apps and installed 1 app at a time?

    One app at a time meaning basically installing one app. Then see if you have any problems. If you dont, then install another app. If you do have a problem, then it could be the app. You could contact the developer(you might be able to find it within the app, or from BlackBerry World) and inform them if that is the case.
    Thanks for visiting and enjoy using your BlackBerry!
    Please my post if it has helped you. Much appreciated!


  5. #13
    Join Date
    May 2013
    PIN
    28797396
    Device
    blackberry 9900
    OS
    7.1.0
    Posts
    5
    it says its up to date. now it just wont start up and does not get recognize by the pc, i want to try to wipe it, but idk how if the pc wont recognize it. any help?



  6. #14
    Join Date
    Oct 2013
    PIN
    25A4668D
    Device
    9320
    OS
    7.1
    Posts
    4
    go listen to the master ... advised new members

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