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  1. #1
    BlackberryBlake's Avatar
    BlackberryBlake is offline BlackBerryOS Inspired
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    Forcing Enterprise Email?

    Enterprise is an area which I know nothing about. My friend recently loaded .405 thru DM on his 9700. The 9700 is now trying to force Enterprise email. There is no reason why he should have BES. He only has a Gmail account in his BB. It is not the Gmail app. I had him delete it, set it up again, send svc books, and an enterprise folder keeps popping up. If he clicks on his gmail folder, no messages show up. If he clicks on his Message folder, his gmail messages are there. None of his svc books are labeled w/ BES. Does anyone know what's going on here?



  2. #2
    Hodges's Avatar
    Hodges is offline BlackBerryOS Gifted
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    hmmm.. Never heard of this one before. I just put in a help request for you. Hopefully one of the teammates know what's going on.
    Posted via mobile device

  3. #3
    BlackberryBlake's Avatar
    BlackberryBlake is offline BlackBerryOS Inspired
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    Thanks. I also had him disable wireless sync. No dice.



  4. #4
    sunkast Guest
    To be clear, the user is using BIS and has never had BES correct?

    Who's computer did you use to install the OS onto his device? Was it a company's computer?

  5. #5
    BlackberryBlake's Avatar
    BlackberryBlake is offline BlackBerryOS Inspired
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    Never had BES. He upgraded on his personal Mac.



  6. #6
    sunkast Guest
    So he was using DM for mac to install the OS? Or was he using something like bootcamp or Parallels? Has he ever plugged it into a company computer?

  7. #7
    BlackberryBlake's Avatar
    BlackberryBlake is offline BlackBerryOS Inspired
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    Yes. He used DM. They don't have BES where he works.
    Last edited by BlackberryBlake; 05-09-2010 at 04:32 PM.

  8. #8
    sunkast Guest
    I'm still not clear if you mean he used DM for mac or DM for windows using a virtual OS through programs like boot camp...

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