DM and an upgrade
Results 1 to 15 of 15

Thread: DM and an upgrade

  1. #1
    maddie1128's Avatar
    maddie1128 is offline BlackBerryOS Friend
    Join Date
    Aug 2009
    Location
    Bethlehem,PA
    PIN
    30ffbe28
    Device
    Storm 2
    OS
    5.0.0.320
    Posts
    41
    Liked
    0 times

    DM and an upgrade

    When you do an upgrade to your phone OTA- what happens when you connect it to the DM that has the old OS on it? Do I have to download the new os and install that first? I know that this might seem like a dumb question to most of you - but I never upgraded anything but official ones and don't remember what I did the last time. In fact I think with the Storm 1 there was no OTA upgrade available so it wasn't an issue.:duh:




  2. #2
    ealvnv's Avatar
    ealvnv is offline BlackBerryOS Master Follow ealvnv On Twitter
    Join Date
    Mar 2009
    Location
    Saturn
    PIN
    which one?
    Device
    9900/PlayBook
    OS
    good question
    Carrier
    All of them
    Posts
    2,405
    Liked
    8 times
    just remove any os you may have installed in your pc and your should be good to go, nothing needed to be done
    BlackBerry by Choice!

  3. #3
    maddie1128's Avatar
    maddie1128 is offline BlackBerryOS Friend
    Join Date
    Aug 2009
    Location
    Bethlehem,PA
    PIN
    30ffbe28
    Device
    Storm 2
    OS
    5.0.0.320
    Posts
    41
    Liked
    0 times
    Thank you and for the quick reply too. Going to do that now.

  4. #4
    maddie1128's Avatar
    maddie1128 is offline BlackBerryOS Friend
    Join Date
    Aug 2009
    Location
    Bethlehem,PA
    PIN
    30ffbe28
    Device
    Storm 2
    OS
    5.0.0.320
    Posts
    41
    Liked
    0 times
    Uh-oh - another question. I went into my pc programs to delete the old os and don't see it there. I have Blackberry Desktop software 5.0.1 and Blackberry Media Sync. Is it listed as something else?

  5. #5
    ShimmyShine's Avatar
    ShimmyShine is offline BlackBerryOS Inspired Follow ShimmyShine On Twitter
    Join Date
    Aug 2009
    Location
    Gowen, Michigan
    PIN
    Just ask!
    Device
    9800
    OS
    6.0.0.337
    Posts
    242
    Liked
    1 times
    Was your previous OS a leak or official? Most leaks won't show up in your pc programs.
    "Shimmy, I love it when you talk nerdy to me!" - Natemz

  6. #6
    maddie1128's Avatar
    maddie1128 is offline BlackBerryOS Friend
    Join Date
    Aug 2009
    Location
    Bethlehem,PA
    PIN
    30ffbe28
    Device
    Storm 2
    OS
    5.0.0.320
    Posts
    41
    Liked
    0 times
    It was the version that came on my Storm 2. I never upgraded it til now. lol I know- you guys switch os's like changing underwear. The thought of bricking my phone scares me to death. lol

  7. #7
    ShimmyShine's Avatar
    ShimmyShine is offline BlackBerryOS Inspired Follow ShimmyShine On Twitter
    Join Date
    Aug 2009
    Location
    Gowen, Michigan
    PIN
    Just ask!
    Device
    9800
    OS
    6.0.0.337
    Posts
    242
    Liked
    1 times
    I don't even have a phone :P I do all of this off of memory (I haven't had one for nearly a year...)

    Anyhow, you looked your pc programs up and down? Also, I don't know that the CD that comes with the blackberry contains that OS on it? So odds are if it isn't included on that CD then you don't have an OS installed on your computer. When you plug your phone in, does it show another OS?
    "Shimmy, I love it when you talk nerdy to me!" - Natemz

  8. #8
    maddie1128's Avatar
    maddie1128 is offline BlackBerryOS Friend
    Join Date
    Aug 2009
    Location
    Bethlehem,PA
    PIN
    30ffbe28
    Device
    Storm 2
    OS
    5.0.0.320
    Posts
    41
    Liked
    0 times
    It didn't show anything about the OS. I checked all the programs and files I could think of and didn't find it either- However I did a back up with DM and everything went fine- so I don't know, maybe I didn't have it on there since that OS came on the phone.

    BTW-what did you do to your phone that you don't have on now?

  9. #9
    MePascal's Avatar
    MePascal is offline BlackBerryOS Champion Follow MePascal On Twitter
    Join Date
    May 2009
    Location
    Volunteer State
    Device
    None
    OS
    Virtuous 3.26.605.1*
    Posts
    1,977
    Liked
    1 times
    Stand by there maddie1128,

    I'm going to put together a couple of screenshots for you to check to see what you have listed as an OS on your PC.

  10. #10
    MePascal's Avatar
    MePascal is offline BlackBerryOS Champion Follow MePascal On Twitter
    Join Date
    May 2009
    Location
    Volunteer State
    Device
    None
    OS
    Virtuous 3.26.605.1*
    Posts
    1,977
    Liked
    1 times
    So what we want to do first is to open your Desktop Manager without your device connected to it.
    Then I would like you to move your cursor over the "Help" Link at the top right of Desktop Manager. Then select the link one time. You should see the following.



    Now select "About Blackberry Desktop Manager"
    From here lets select the tab to the most right labled "Device Software".



    If you have an OS downloaded to your PC then it will show up here.

    Do you have an OS listed in the "Device Software" screen?

  11. #11
    maddie1128's Avatar
    maddie1128 is offline BlackBerryOS Friend
    Join Date
    Aug 2009
    Location
    Bethlehem,PA
    PIN
    30ffbe28
    Device
    Storm 2
    OS
    5.0.0.320
    Posts
    41
    Liked
    0 times
    No- it just has the word software there.

  12. #12
    MePascal's Avatar
    MePascal is offline BlackBerryOS Champion Follow MePascal On Twitter
    Join Date
    May 2009
    Location
    Volunteer State
    Device
    None
    OS
    Virtuous 3.26.605.1*
    Posts
    1,977
    Liked
    1 times
    Okay then .....
    Looks like you do not have an OS loaded to your PC.

    Which OS would you like to install to your device?

  13. #13
    maddie1128's Avatar
    maddie1128 is offline BlackBerryOS Friend
    Join Date
    Aug 2009
    Location
    Bethlehem,PA
    PIN
    30ffbe28
    Device
    Storm 2
    OS
    5.0.0.320
    Posts
    41
    Liked
    0 times
    I installed the .607 on my phone yesterday OTA- and was concerned about hooking it up to DM cuz I didn't know what would happen if I had another version on my computer somewhere. Told ya - I don't know the first thing about doing this stuff! lol

  14. #14
    MePascal's Avatar
    MePascal is offline BlackBerryOS Champion Follow MePascal On Twitter
    Join Date
    May 2009
    Location
    Volunteer State
    Device
    None
    OS
    Virtuous 3.26.605.1*
    Posts
    1,977
    Liked
    1 times
    Then...You are good to go.
    Your profile indicated that you were using OS: 5.0.0.320 so now that you are on .607 then you have the latest OS that is publicly out for that device.

    Even if you had an OS installed to your PC, Desktop Manager would prompt you to update/downgrade/upgrade before any action was taken.

  15. #15
    maddie1128's Avatar
    maddie1128 is offline BlackBerryOS Friend
    Join Date
    Aug 2009
    Location
    Bethlehem,PA
    PIN
    30ffbe28
    Device
    Storm 2
    OS
    5.0.0.320
    Posts
    41
    Liked
    0 times
    Oh. Okay- that is what I needed to know! Thanks so much for taking the time to help me out. Little by little you guys are teaching me and giving me confidence to do more and more with my blackberry! I think that is awesome.

Tags for this Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •