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  1. #9
    Join Date
    May 2009
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    Volunteer State
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    OS
    Virtuous 3.26.605.1*
    Posts
    1,977
    Stand by there maddie1128,

    I'm going to put together a couple of screenshots for you to check to see what you have listed as an OS on your PC.



  2. #10
    Join Date
    May 2009
    Location
    Volunteer State
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    OS
    Virtuous 3.26.605.1*
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    So what we want to do first is to open your Desktop Manager without your device connected to it.
    Then I would like you to move your cursor over the "Help" Link at the top right of Desktop Manager. Then select the link one time. You should see the following.



    Now select "About Blackberry Desktop Manager"
    From here lets select the tab to the most right labled "Device Software".



    If you have an OS downloaded to your PC then it will show up here.

    Do you have an OS listed in the "Device Software" screen?

  3. #11
    Join Date
    Aug 2009
    Location
    Bethlehem,PA
    PIN
    30ffbe28
    Device
    Storm 2
    OS
    5.0.0.320
    Posts
    41
    No- it just has the word software there.



  4. #12
    Join Date
    May 2009
    Location
    Volunteer State
    Device
    None
    OS
    Virtuous 3.26.605.1*
    Posts
    1,977
    Okay then .....
    Looks like you do not have an OS loaded to your PC.

    Which OS would you like to install to your device?

  5. #13
    Join Date
    Aug 2009
    Location
    Bethlehem,PA
    PIN
    30ffbe28
    Device
    Storm 2
    OS
    5.0.0.320
    Posts
    41
    I installed the .607 on my phone yesterday OTA- and was concerned about hooking it up to DM cuz I didn't know what would happen if I had another version on my computer somewhere. Told ya - I don't know the first thing about doing this stuff! lol



  6. #14
    Join Date
    May 2009
    Location
    Volunteer State
    Device
    None
    OS
    Virtuous 3.26.605.1*
    Posts
    1,977
    Then...You are good to go.
    Your profile indicated that you were using OS: 5.0.0.320 so now that you are on .607 then you have the latest OS that is publicly out for that device.

    Even if you had an OS installed to your PC, Desktop Manager would prompt you to update/downgrade/upgrade before any action was taken.

  7. #15
    Join Date
    Aug 2009
    Location
    Bethlehem,PA
    PIN
    30ffbe28
    Device
    Storm 2
    OS
    5.0.0.320
    Posts
    41
    Oh. Okay- that is what I needed to know! Thanks so much for taking the time to help me out. Little by little you guys are teaching me and giving me confidence to do more and more with my blackberry! I think that is awesome.

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