Unable to delete forwarded contact
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  1. #1
    arek28's Avatar
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    Unable to delete forwarded contact

    Somebody forwarded me a contact through BBM and after I saved it into my phonebook, I couldn't edit nor could I delete the contact....

    When I tried to edit the contact and save it... it says "Contact updated externally. Changes will be lost and viewer closed"

    Anybody know how to fix this problem? I tried two battery pulls and the problem still persists..... the same guy who forwarded me that contact has forwarded me other contacts before and I didn't have this problem.... I have no clue as to why it happened for this specific contact.... :irked:

    Appreciate any help... thanks in advance....




  2. #2
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    Are you using BIS or BES?

    Quote Originally Posted by arek28 View Post
    Somebody forwarded me a contact through BBM and after I saved it into my phonebook, I couldn't edit nor could I delete the contact....

    When I tried to edit the contact and save it... it says "Contact updated externally. Changes will be lost and viewer closed"

    Anybody know how to fix this problem? I tried two battery pulls and the problem still persists..... the same guy who forwarded me that contact has forwarded me other contacts before and I didn't have this problem.... I have no clue as to why it happened for this specific contact.... :irked:

    Appreciate any help... thanks in advance....
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  3. #3
    arek28's Avatar
    arek28 is offline BlackBerryOS Enthusiast
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    Quote Originally Posted by tech4hire View Post
    Are you using BIS or BES?
    I'm on BIS...

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    Is this contact is ur bbm contacts as well? Probably u need to delete from there first.
    Posted via mobile device

  5. #5
    arek28's Avatar
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    Quote Originally Posted by ealvnv View Post
    Is this contact is ur bbm contacts as well? Probably u need to delete from there first.
    Posted via mobile device
    No the contact is not on my BBM contacts... somehow it disappeared after I reinstalled the OS...

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